Western Union
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Category: Business & Finances
Contact Information United States
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Western Union Reviews
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wuv2009101
October 1, 2009
DONOT TRUST WU
DO NOT BELIEVE WESTERN UNION!!!
Without any valid ID, someone picked up our money within a few hours!!! USD9000!! Their system is the weakest, their service is the worst and their staff are not reliable. The UK police and financial crime department are involving in our case, but without any assistance from western union, the investigation cannot go any further. If you are the victim too, I hope we can unite. I really appreciate that someone can give us the victims any suggestion. please contact me [email protected]
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abbasali14
October 1, 2009
FUND CLEARANCE CERTIFICATE
With Reference to subject matter just 1 week back i receiced one email from benin regarding wining of $800000. Now they want $385 for fund clearance certificate (FCC). You are requested to assist accordinly.
Please find the attached copy of FCC of other victim.
by email id is [email protected]
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sophie281988
September 25, 2009
money transfer
i still cant believe it! 3 days ago my mum sent me from germany 3000$ per western union ! they told her i can pick up the money 1hour later at any western union station, she also paid almost 200$ to transfer the money! then i went to a western union station the gave me a check cause the told me they dont have that much money !!! wtf???? and then i went to my bank and they wont let me cash the check! so i called western union and they told me to go to another western union and i will have no problems to cash the check! so i did that...and then they told me that the check allready been cashed!! wtf ??? i did never cashed this check! so they told me to go back to the store where i got the check from, i did that and the called western union to "fix" the problem.they told me its fixed and i could go to any western union and cash it ! i went back to the other store ... and i had to wait another hour untill they finally told me they can cash me 1 check and that would be 1000$ cause they didnt had enough money either and then i had to pay 30 $ to cash my check !!! why the f*** do i have to pay AGAIN to get MY MONEY ??????? and they told me the rest of the check i HAVE to cash at the store where i actually got my checks from ..well so again i went back to this store and told them that i have to cash it here ... and the guy told me that is not possible cause he will never have that much money ! i just went crazy and dont know what to do! i will go there again tomorrow and if they dont give me my money i will call the police omg!!! and i will never use western union to transfer money again!!! btw the address is from the store who issued me the check and his name was steven last name unknown
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TRIVINNA
September 3, 2009
FRAUD
I SENT $1K TO MY PARTNER VIA WESTERN UNION ON 1ST SEPT VIA SAFEWAY HINTON AB.
WE NEEDED TO PROVE FUNDS TO HOLD AN APARTMENT FOR RENT IN VANCOUVER FOR MAX WOSLEY.
I ENSURED A SECURITY QUESTION THAT NO - ONE COULD BUT MYSELF & THE RECEIVER / MY PARTNER COULD KNOW.
MAX WORSLEY REQUIRED CONFIRMATION OF FUNDS - - WE SENT A "COPY OF ORIGINAL RECEIPT VIA EMAIL" TO HIM 2ND SEPT.
3RD SEPT - THE MONEY HAD BEEN PICKED UP ...? BY WHO - MY PARTNER IS WITH ME IN ALBERTA...
WESTERN UNION CLAIMS THAT HE PROVIDED I.D AND THE PASSWORD - HOW COULD THIS BE, ...?
WE ARE FROM AUSTRALIA - HOW WOULD THIS PERSON GET I.D & THE PASSWORD...?
ITS OBVIOUS SOMEONE WITHIN WESTERN UNION PROVIDED THESE DETAILS TO THE FRADULENT PARTY.
WHRERS OUR $1000 - THANKS CANADA!
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Sally Anne
August 10, 2009
Transfer of Winnings
I have been advised by John Caswell of Western Union they have US$950, 00 for me and want my data. I am not expecting any money.
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JeanetteHedley
June 25, 2009
Faulty Service - Denied Refund
While working aboard a cruise ship in Feb 09, I sent my paycheque through Western Union from Grand Cayman to my mother in Canada. Though she had all proper documentation, Western Union would not give her the money because it totalled over $1000 Canadian and they cannot issued cheques for more than $1000. There was no warning of this in Grand Cayman, on WU's website or any of the paperwork I had. I tried calling locations all around my mother's home, as well as WU's customer service and the agent at WU concluded it would not be possible for my mother to collect the money. My money would have to be sent back to me and I was told I would be issued a refund for the service fee. They sent it to Miami (where I was docked) and I walked to a WU branch only to be told there that they could not issue me money at all. On yet another day, I was finally able to collect my original money in Puerto Rico. However, the service fee was not refunded. The agent there called WU's office and I spoke to someone there who said a letter would have to be written in to their main office in order to get the service fee refunded. I sent the letter in March 09. Upon returning home in June 09, there was still no reply from WU. I called the WU customer service and was told that on their electronic forms it showed my request denied and no letter has been sent out. They have concluded that all of that running around, my money being tied up in their company for a week without any access to it, and the money never being able to be received is a SERVICE.
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MAD!
June 10, 2009
NOT an "INTERNATIONAL" company!
Western Union IS NOT an "international" company!
I am in Italy for a month and just tried to send money home using the Western Union website and my credit card to fund the transfer.
After logging in and verifying my DOB, last 4 of SS, home address, three security questions, employer, and other "security" questions; I was able to enter my online transaction. Upon completion, a message gave me an MTCN number and said I must contact customer service for further verification of the transfer. No problem - or so I thought.
Before coming to Italy, I purchased an international cell phone to avoid outrageous roaming charges incurred by using a U.S. cell service abroad. This phone came with an "international" (Italian) number.
I called the Western Union's U.S. number given to me and got a customer service rep who again had to verify the information that I had already entered on the website, at $3.99 a minute cell charge to me. After several minutes of verification, she said the transaction "did not meet their business requirements."
I asked to speak to a manager. After holding for her supervisor, I was told the same thing. The reason for denial was because they could not call me back at a phone number!! I gave them my husband's U.S. cell number, but they said they could only call me. I told her she could call my cell, but it was an Italian number and she said their systems wouldn't let them call an international number. I don't understand this -- I had just confirmed EVERY security question asked of me except my blood type!!! Transaction was NOT put through.
I was told that I can go to a location and send cash only, but that creates another problem with getting money from an ATM (daily limits) and I need to send more than $300 TODAY.
Western Union claims to be an "INTERNATIONAL" company. This is the second time I could NOT get money home to my kids - even though there is no issue with my credit card taking the charge. The first time they wouldn't even tell me WHY!!
RIDICULOUS -- and definitely NOT an international company!!!
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THE WISE ONE
May 30, 2009
BANK TRUSTEE SCAM
PLEASE DON'T BELIEVE ANYTHING YOU HEAR FROM THESE FOLLOWING SCAMMERS : KEATHY WOOD JOHNSON : EZE OBINNA AND : NNASOM SAMUEL.
THEY ARE ALL IN THIS SCAMMING RING TOGETHER REGARDING A CLAIM OF A DEACEASED PERSONS ESTATE. THEY WILL PROMISE YOU MONEY FOR ASSISTING HIM (KEATHY) IN CLAIMING A NEXT TO KIN TO SUCH ESTATES.
SUBSEQUENTLY, EVEN AFTER YOU REFUSE OR NOT ANSWER THEY WILL TRY TO GIFT YOU MONEYS FOR YOUR EFFORTS, ... BE IT NONE.
THEY COME ACROSS AS CHRISTIANS SO BE VERY AWARE, ... BECAUSE THEY ARE PURE EVIL.
AS WELL, PLEASE BE AWARE OF SCAMMERS TRYING TO GET YOU TO PAY FOR :::::: FUND CLEARANCE CERIFICATES, AND FUNDS TO PAY TO THE ::: IMF.
THANK'S FOR LISTENING !!!
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matt
April 28, 2009
dipensed cash without proper info
my wife sent money to her brother in mexico. He was away from home and did not have his identification. So we had to send it to someone else. We did not give the other person her correct name or the pick up number, just the amount that was sent. Western Union claims that the receiver must have at least the senders name and amount sent. Even with out her name they gave the guy the money and of course he disappeared. We filed a complaint which of course Western Union says they dispensed the cash properly. I think that one or more of their employees are in on the scam and gave out the info from the computer. If you have had similar problems please contact me. [email protected]
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April
April 14, 2009
So they say I am a Gold Card Member??? That means nothing!
I have a minor daughter living in Italy. She is there for one year. I have tried to rely on Western Union to make sure I can send money to my daughter as needed. The first time I went to an agent and the agent took my money and gave me a MTCN for confirmation. My daughter then contacts me and tells me she can not pick up the money because she is a minor. No where on the Western Union website did it tell me this information and Western Union does not educate their agents to know this information either. When I went back to tell the agent this information she did not seem to care anyway. I also sent a letter at this time to Western Union to tell them to add a title of "Important Parental Information" to their contract and to their website and this has not been done NOR have I ever recieved any information back that they even acknoweleged my letter.
Makes no sense my daughter is old enough to be living in another country for a year (on a scholarship to study but she cant pick up money her parents send to her)
Tonight after 7 months of using Western Union and being a (what do they call me?) a Gold Member instead of going into the store (due to time crunch and my minor daughter in need of the money Italy time) I decided to call over the phone to send the money to her. The agent I talked to took all of my information and gave me a MTCN confirmation number and then asked me to hold to go thru some security verification. The next rep which was named Teara ID# 349 again took information and asked questions and then tells me I am not meeting business standards or security permit of Western Union. She told me the money could not be sent. I asked her to hold and I pulled up my online account and behold...the money and the transfer fees were already taken out of my account. I told her to reverse my money IF THEY CANT OFFER THE SERVICES THEN WHY CAN THEY HOLD UP MY MONEY...now I have to wait 48 hours for this to drop off my account. The lady at Western Union told me to call my bank (I made her hold and called my bank from another phone line) the bank customer service rep was also appaulled by Western Union and was asking me to ask the Western Union rep different resolutions for their company to make this right. They could not believe either this company can run your money and then have it held up. It seems they would run the information needed and then tell you rather you meet Western Union business standards before they have the right to ask you your personal banking information and tie up your money for not delivering the goods of their services. Again this is the company I have used for 7 months to send money to the exact same place to the exact same person. The Western Union have given me the title of "Gold Member" and have all of my information from past services on file...I am disgusted with the way I was treated...there was never "thinking outside of the box" never a resolution or solution to the problem and never an attempt made to get with a supervisor to work out this problem. They simply did not care and did not offer any help...Just basically you have to go to a store and start the process all over...oh and by the way...you cant use the money WE CHARGED YOUR ACCOUNT TONIGHT because it is tied up for the next 48 hours!!! The sad part is I am sure there are many transactions for tons of money people do that make business standards questionable...MY minor child needed 70EUR to pay for something and the dead line was tomorrow...the whole transaction was 115.00 dollars...that sounds like it could be something suspecious...huh? What is suspecious is a company that can offer a service... take peoples private information, , , , CHARGE THEM FOR THE SERVICE and give them a confirmation number and then SAY YOU DO NOT MEET BUSINESS STANDARDS...and when asked they could not give an answer of what that means! Yet they have the right to tie money up like that! There has to be action taken it does not seem like this procedure is fair to the American consumer! Please tell your family and friends...especially if it is a need of a young person who needs to be able to depend on their parents when needed...you can count on family and friends but you cant count on Western Union to do anything but jack up your bank account!
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