Western Union

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Category: Business & Finances

Contact Information
United States

Western Union Reviews

November 29, 2008
Helps the scammer make money
http://www.westernunion.com

I contacted Western Union Money Order Agent about a fraud, the first Agent was a big help who had did a report, She then transfered me over to Consumer Fraud, Garry 246 who was acting as if I was the problem, who asked me what he should do about it, Why have a Fraud Dept while Garry 246 does not know what to do about a person commiting fraud, and does nothing to stop Fraud? Well anyways he was no help and is not someone who should be working in the fraud deptment. They seem retarded, They are not smart enough to stop Fraud at Western Union, Oh they could stop Fraud, but then they don't make any money off the people that get ripped off through them.

You see, the scammers use Western Union, This is a pay per use service. Western Union wants to make money, so they don't try to catch anyone commiting Fraud through them, because they will not make any money. So the scammer wants you to cash a fake check through your bank, then they tell you to keep so much for some reson you would agree to or might fall for, Then they tell you to forward the rest of the money to them through western union, Then you find out the check is no good, You have to pay that money back, western union made $100.00 off the scam by sending the money, the scammer walks away with the money, you now have to pay back.

Western Union is a rip off con company, who likes you to use them to do scams.

How many people has Western Union caught? Not many, they don't try.

If its up to Garry 246, Whats the problem?, What would you like me to do about it?.

I will take Western Union to court, class action case. I will sue them enough to make them set in place a real Fraud Dept, that has a clue how to cath the Fraud, Western Union is part of the scam problem - greedy, as long as they make money, Garry 246 says what's the Problem?, What would like me to do about it?.

Garry 246, your retarded, you work for western union Fraud dept, Your the one who is part of the scams, your not smart enough to catch a thief?, even if the name is given to you, you say, what do you want me to do about it?. You work for Western Union Fraud dept, you should be asking me for the information, and you should know what to ask me, not for me to tell you.

WesternUnion is a greedy who cares company that allows scammers.

Hey Garry 246, next time try and flag the name being used as the cash pick up name, have a fake number setup, to use as a theft protection to catch them.
October 29, 2008
Very bad service
Very bad service. Online money transfer is just an fraud activity to let your money used by Western union for 12 hours, without interest. They just take your money and keep with them for 12 hours. There are very rare successful cases with online money transfer using western union website. Today, I had to send money to India, my brother was in hospital and there was immediate money needed. I went to western union website and I tried to transfer $900 (all from my bank account). After submitting request I got message, I need to contact to customer care and they gave me one MTCN. I called to their customer care, the lady speaking was barely understanding what I was speaking. She took my identification information along with SSN.After talking with her for 30 mins, she told me they have denied the transaction. I asked the reason behind denial. She told me that they can not tell the reason, If I want to get the reason I would have to write to their review center. She suggested me to go to any western union agent and transfer the money.I was expecting money immediately back in my bank account, but there was nothing. Again I called to customer care, I got the reply saying it will take at least 12 hours. I had made transaction at 12:36 PM, and I got money back exactly at 12:36 AM. It means they have made the system which will use the customers money for 12 hours without reason. You would be knowing if they are getting millions of rupees for 12 hours, how much they will be making. Even I heard from others experience that if the currency rate is degrading then u will get refund without waiting for single minute. So, I came to the conclusion that Western union money transfer is nothing but a legal fraud center, which uses customers money for 12 hours, without giving any kind of service. Be aware of it. I've found Moneygram is better option than Western union, which gives higher exchange rates and better service.
October 10, 2008
Lying, stealing cheaters
Went to WesternUnion.ca to make a money transfer. Made the transfer, paid the exorbitant fee for the transfer. About an hour afterwards got an email from them stating the transaction had failed and would not go through. No big deal. But, I went to my online banking to get my credit card number to use and to my huge surprise there was a charge on my credit card from western union for the money transfer. They stated on their website that if you do not call in within 24 hours then the transaction would not be completed and you would not be charged. A LIE. They stated the transaction would not go through and I would not be charged as the transfer failed for whatever reason. A LIE. They told me to email them to see why the transaction failed. I did and when they emailed back they said they wouldn't divulge why the transfer failed. A LIE. I replied to that email stating the transfer failed and was never supposed to go through. They replied that Western Union does not charge the card but "authorizes it" A LIE. They said the charge would be refunded on my statement within a few days. A LIE. They stated that 9 days ago and I know for a fact that charges only take 1-2 days to reflect on my online banking statement.

So, bottom line: NEVER, EVER EVEN CONSIDER using Western Union! They are a bunch of lying thieves who should rot in hell!
September 9, 2008
Stay away
Western Union screwed us over on sending a pymt.

We usually use them for our car loan; however this time, I lost the receipt, contacted WU for a copy, got the run around by customer service. Mailed in a correspondence letter requesting a copy, I got no response back and my money is missing and the lender has never rec'd my pymt. I finally though I had it taken care of but apparently not. I don't know what else to do. They are costing me a lot of money and stress. I went as far to go to their headquarters.
September 9, 2008
Beware customer
A friend of mine transferred money using Western Union to her colleague but before she could collect her money somebody else collected the money on her behalf using some fake identity. Many fraudster do the scam using Western Union as it has a very weak system.

My suggestion to all would be to never use Western Union.

Here is one of the scam used by a fraudster using Western Union and even police refused to file anything against it.

The student girls namely, ABC and XYZ, were looking for rental accomodation in London and found an advertisement on gumtree along with contact details of the landlady.

This landlady described herself as Kristian Nels from Sweden and said she had suffered rent losses earlier as her previous tenants were unable to pay rent.

As a result, before she travels to London to show them her apartment, she wants to make sure that she is renting the property to the person who has got enough cash to pay atleast the initial month rent and are serious about renting the property.

Not only that, she also sent them a soft copy of lease agreement, apartment pics and description of each item present in the flat.

She suggested that they transfer money using Western Union between themselves and send her a scanned copy of the receipt as a proof of cash transfer.

The girls being new to the city London and being young and innocent transferred 1200 Sterlings.

The transaction details are as below:

Transaction ID : 6015278516

Transferrer : ABC

Receiver : XYZ

They sent a scanned copy of the receipt to the landlady but before XYZ could collect the money transferred by ABC, this lady (Kristian Nels) went with some fraud identity posing as XYZ and got the money.

The biggest thing to question in this case is how diligently the identity check is done by Western Union before handing over the money to receiver and are there any cameras installed using which you can atleast track the person's face who collected the money using a pin and identity.

The money was collected from Western Union Today (17-August-2008) at 12:30 pm.

Here are some further details about the fraudster:

Email ID Used : kristiannels AT yahoo.com

Phone Number : +468-559 22 624

Gum Tree ad : ad #27299112: 3 bedroom Maida Vale
August 28, 2008
Theft of my money
I was victim of an online scam using Western Union in June this year. I was trying to rent a flat and the landlord asked me to send the monday to a friend using Western Union. I did, then send a picture of it to the landlord, who took my money. Western Union refuses to take any responsibility. The police says is WU´s responsibility to contact them and they cant help me. The Citizen Advice Bureau just told me I had to keep on sending letters to them and make a formal complaint procedure.

I have done all of this. " months later, I still don't have any news about my money. Has any of you been in a similar situation??? What did you do??? What else can I do??? I don't understand how can they refuse any responsibility in this when:

- I told the lady at the office why I was doing that with my money and she didn't say anything.
- It doesn't say anywhere that you should keep your number or receipt in secret
- They accept a fake id to give my money away.
August 19, 2008
Online fraud
Hi,

Recently i had transferred some money to my parents in India by Western Union Online Money Transfer on 6th of Dec. On 8th of Dec, I recieved one mail from Western Union saying that the money was picked up, though my parents never picked up the money.

I tried calling up the customer care but in vain as they had no idea of what is going on. They gave me an email id (uk.customer AT westernunion.co.uk) to which i mailed my complaint. But I have not recieved any response from them also till date.

I dont know how to get my money back.

All i can say is that dont trust the Western Union money transfer. Chances are your money will never reach the intended destination.
August 2, 2008
fraud
Respected Sir/Madam,

At first i must apologize, i just wanted to report my predicament and my extreme harassment and since i could not find any other contact details i used your email, please do not mind. all i need is some help and guidance. My problem may seem trivial to your expertises and guidance counseling, but i could really use some help.

My name is Rajiv Ganguly and i have been a victim of Western Union money transfer fraud. I am providing you with all the relevant details. I have recently moved from Dublin to Cambridge to join a new job. I had previously been a student at Trinity College in Dublin. As you understand Sir/Madam, one of the most pressing concerns in this matter is finding a suitable accommodation. In this context i had placed an advertisement on Cambridge Gumtree site. A few private landlord got in touch with me and said that they had got requisite property and would be happy to let it out. they just told me that i had to make the a dummy transfer amongst myself, that is the receiver as well as the sender will be me while operating the Western Union and he and his lawyer can get it verified.In this context, once when i arrived in Cambridge, i foolishly did it, and i have been duped of 950 pounds. if you wish, i can give you their details. after doing the transfer, i gave the MTCN number to my landlord and his lawyer. they got back to me with confirmation that they had verified it. when i went to take out the money, from the same sending outlet, the address of which i mentioned above, they told me the money had already been picked up. The agency got in touch with their Western union contact and asked me to fill out a form, and faxed it. the number to which i faxed it is as follows: 00390267626605. they had faxed all the relevant documents to this number, including the transaction details, questionnaire and my proof of identity.

I tried to withdraw money from another outlet so as to confirm that i had actually lost my money.

please help me to get my money back. I will co-operate any way you want. i can provide you with details of the landlord and his lawyer. please help me to get a refund of the money. It is a chunk of my savings from my student days, and now i am in deep financial trouble. Please help me to get refund of money from you, and to provide the details of the transaction as required by police for their investigation and i beg you to please help me in getting a refund of the amount of £950.

in this context, i should mention

the fake landlord got back to me today saying that my money was fine and had been placed on hold by his lawyer for 24 hours and after that money will be gone. i fail to understand how he can do that, when the sender and receiver in both case is me.i am attaching a copy of the entire transcript of the gmail chat i had with him for your reference.

I look forward for your help guidance in obtaining my money. please help me.

i look forward to your help

I eagerly look forward to your reply.

thanking you,
Rajiv Ganguly
June 29, 2008
Overcharged
I just had a bad experience with Western Union. I was on their slow not designed for dial-up website and created an account. I tried to transfer money 3 times and it kept hanging, I had no confirmation on the web site and no e-mail confirmation, so I gave up on the web site and called the poorly designed 'automated' phone system that was written by some programmer that does not understand the flow of how anything works, I finally got thru to a live person and had to give the same information to her that I just entered on my phone.

She said the transfer went through. Okay everything should be good now. Nope... I double check my bank account and it has two charges one for the internet transfer which I never got a confirmation on and also the transfer I placed on the phone. I will never use Western Union again if I can help it. I called up Western Union again and said my bank was charged twice, she said only one charge, the phone transfer showed up on here end, I will have to wait until Monday to see if the other website charge is gone. Western Union charges high service fees for something that should take a few minutes but takes 3 hours. I am going to use another service or directly transfer through my bank $3 for a $500 transfer verses Western Union which is $49.
June 16, 2008
Making a Payment
My mother attempted 5 times to make a payment to my mortgage company on my behalf through Western Union only to have it not go through. Now as a result, I may lose myhome since the payment was due on June 15th. I have called and emailed the office to try and speak with someone and have not been able to get through.

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