Westgate Resorts Fraud

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Category: Business & Finances

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Orlando, United States

Westgate Resorts Fraud Reviews

Mom on a mission November 20, 2009
Fraud sales practices and no fraud dept
Someone please help. There is power in numbers. My name is Sienna Dow. I am organizing enough people to fight back and protest against Westgate Resorts. I live in Washington DC! IF their is anyone who would join me please email me, [email protected] What Westgate is currently doing is down right unethical and illegal. I don't have money for a lawyer so I am going to spend as much time as it takes making sure no one ever gets frauded by Westgate again.

It all began in Nov 2008. Westgate sales rep "Lisa" said as her final attempt to make her sale to me and my uninterested husband that we needed an extra bill for vacations. We really could not afford the timeshare. I mentioned that we had enough debit and were trying to refinance a few things with our credit union. She then stated that Westgate reports on the credit bureaus as a mortagage every month like any other real estate purchased. My husband I suddenly became interested in the offer and discussed how much easier it would be to get a loan or refianance a few things. In the closing office where we spoke to the serious guy in a suit, it was recorded and private. He reassured it was to make sure that there was not fraud involved. Consequently, the company only uses it for quality assurance and throws it away after 90 days or so. Evidence gone. So after we were frauded, we did not know it until 90days had pass. I gave Westgate some time to report on my credit report. I was awaiting it eagerly. When I did not see it on my credit report, I called and was informed by an apologetic representative that West gate does not report on the bureaus. In fact, she said, "I don't know why "they" told you that." So I was told to submit a hardship letter. This was supposed to be their way of settling disputes and fraud. It was not. as a matter of fact it was just a step to no where. Then I told that something is coming in the mail and for me to fill it out along with all of my bills. I actually did it and it went no where. The next time I was contacted was by a 3rd party collection company who was clueless about my fraud account. So I call back, by now a few months had passed. I was told that they see the numerous times I called about the fraud and that there is no fraud dept or other rememdy other than the "no where" steps I took previously. Much worse there is no record of my latest submited documents of hardship. So the rep is sending another one to repeat the process and send it again to corporate. This time it will be certified. I am treated like somehow all of this is my fault. The only way out of this is if I pay Westgate and then pay another company to buy it. In respect to my own ignorance to business law, in my heart I know that this can't possibly be acceptable practices or legal. I am willing to spend time on Westgate brick by brick. If their are any other legitamate victims out there, please contact me, and let begin in number protesting Westgate's fraudulant business practices. -Mom on a Mission

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