Westgate Resorts

5 stars
(0)
4 stars
(0)
3 stars
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2 stars
(0)
1 stars
(24)
Category: Travel

Contact Information
Park City, Utah, United States

Phone number: 407-355-1199

Westgate Resorts Reviews

Jenny Manuel July 17, 2009
Westgate: we all love to hate LIES
LIES ARE BIGGGGGGGGGGGGGGGGG! Do NOT believe anything they say. The contract changes at will. You only own the air because you sure cannot use your timeshare.
Westgatehater July 14, 2009
Class action
Attention Westgate Victims:

Visit this website: utahstories.com. Read the article Timeshare Traps and Your Legal Rights. Scroll all the way to the bottom of the article, post a comment (tell your story), and submit. They will respond quickly and you won't be sorry!!! Class action in waiting.

Good Luck!
Derek July 2, 2009
Awful company
From what I am hearing and seeing, I am not the only one who has had or is currently having a problem with Westgate Resorts/Central Florida Investments. I am hoping that I can find enough people and since there is almost always force in numbers that there will be enough of us to put them in their place. They need to stop doing this to people and we can make a difference if enough of us band together and form a complaint with the FCC. Please feel free to contact me so that we can get this process started.
ladyboykin07 May 15, 2009
Tricks up their sleeves!
This past year, my husband, sons, and daughter took a 7-day trip to Florida on the premise that we would tour the Westgate resort as one of our places to stay. We upgraded to one of their rooms for $99.00 and was really pleasantly surprised; that is until we began checking in. First we were bombarded at the check-in for another 75.00 deposit that had to be put on a major card, even though the lady on the call told us we would not necessarily need a major credit card as long as we had a debit card; then we had to show ourselves to our room; the rep was too angry that I didnt have a major credit card; then we had to go to the presentation, that was supposed to be 90 minutes, but turned into three hours of the same bull spoken by three different people. We knew we couldnt afford that first, second, or third package deal and kindly told them so, that we really just wanted to see how the timeshares worked, but the snobby woman, who at first was so sweet I was nauseated, became so nasty and billigerent that we werent buying that shebegan telling us that she "knew you (we) couldn't afford this anyway and that we had just wasted her time!!!" But before my husband had to pull me away from the table cursing her out, I let her know that if we could afford it, I would have never purchased from her and her stank attitude, and if anyone's time was wasted it was ours, because we could have been at the park with our free ticket, 50.00 gas card, and our 50.00 Goofy bucks anyhow; messing with her dumb ass!!!
Carola January 22, 2009
Refund policy
This company called me promoting a three day stay in Las Vegas for $99.00. They were to send me information - I assumed details about the company and the plans or something in the mail. What I'm told is they emailed me the information. Well I never got it and my 30 day cancellation passed because I totally forgot after not receiving anything. All I got was a half page email on the day I tried to cancel - after the 30 days - confirming my $99.00. Some details. I contacted the BBB but they were unable to help. Anyone listening - stay away from Westgate. I wish I had had time to do research before I paid the money.
Mark December 23, 2008
Scam and cheating
This place will tell you a lot of things to get your money and what is so bad is after the agent tries to sell it to you and she cant get you to then somehow she will signal to someone else of course the first one tells her all about you and she leaves for awhile and comes back and says oh don't tell anyone but I will give it to you half off.

She will make you think you own a unit but why is it they can rent it out to anyone and I thought if you own it you could stay all you want, but you only get it once a year. So its a timeshare not a deed.Its like they still own it and you get nothing. And if they make you stay there 7 hours like us you would sign anything and regret it later.

I canceled mine sending them a registered letter and changed my checking account number.
November 10, 2008
Scam and cheating
I was referred to Westgate by a friend who claimed that it was so great. It was supposed to be a 90 min presentation it wind up being 5 hours long. After feeling obligated by a little nice old salesman and his fast talking manager we purchased Got home and now have changed our minds. I am going to write 2morrow to cancel hope all goes well with canceling.
October 21, 2008
High pressure sales, full of lies!!!!!!!
I too sat through long high pressured torture and finally gave in and was gullible enough to purchase a time share with Westgate. That was the fun exciting part because I actually beleived what these sale professionals said was true. Come to find out now after 2 1/2 years and still not being able to stay at any of the different resorts because it did not work like they told me and in addition additional $500 fees are added at whim when they feel like you are vulnerable. Do not buy from Westgate and take a tape recorder with you to any other time share you may
go to. Still no resolution after many attempts with Westgate...be warned !!! Robert
October 21, 2008
Scam and stealing
Westgate resorts left us in a state of absolute amazement. The customer service was the best our family had ever experienced. They were there for everyone of our needs and definitely went the extra mile. We recommend Westgate in Gatlinburg, TN. It was 5 star and will be the only place that I will take my family. After we checked in it was like we were the only family on the property. Not literally but the way that they tended to all of our needs made us feel that way. Westgate you are our only stop.
August 27, 2008
Fraud and cheating
Through an owner referral, i rented a weekend at Westgate Resorts Orlando. However, I changed my mind after receiving a better deal through the Armed Forces Vacation Club. I called Westgate to cancel. They told me I had 14 days to cancel from the date I paid for the vacation to get a refund. It had been about 8 weeks. I never received any notices on the phone, in the mail or email stating that I had 14 days to cancel my rental. All I received was an itinerary via the email that stated if I canceled my stay within 14 days of my arrival I would have to forfeit 25 dollars. I tried to file a dispute with my credit card company. Westgate Resorts lied to my credit card company and they decided that I did owe the money. I am very disappointed in their sleazy sales tactics and will pursue this out of principal. I filed a complaint with the Central Florida BBB but have yet to hear from them. I strongly suggest a class action lawsuit against them, they are corrupt and I will advise everybody I know within the military community to stay away from these people.

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