I purchased a 42in. LCD HDTV in March, 2008 from ecost.com. This was supposed to be a open-box tv. I received a refurbished tv. This tv did not work after I paid 869.06 including shipping charges. I had to pay another 75.00 to have the tv returned to Westinghouse. When I received the next tv in June, 2008 this one did not work either. Westinghouse paid to have the tv shipped back but I had to pay 12.00 to have the 80 pound tv picked up at my house. Westinghouse received the tv on July 11, 2008 and everytime I have called or emailed since then, there has been no updated info on the tv. They have forwarded this to their "corporate office" 2 times now and no one has contacted me. Today is 9-11-2008. I have asked for my money back because I no longer wish to deal with this company since they are not dealing with me and I have been told that is not their policy. I contacted BBB and they did not respond to BBB. I was told by BBB that since they are not accredited through BBB, they do not have to respond and it will just be a negative mark against them. Now what do I do? How do I get my money back from Westinghouse? If you are looking to buy a Westinghouse tv, PLEASE DON"T!!!