the tv was 13 months old and started to get hot then started smoking. it would of burned down my house i contacted westing house they said they would help i got rma #s and all i had to do was wait for fedex labels they never came spoke with the them they have no one above the one that answers the phone and they justwant you off the phone i am on my 12th contact person and they say it went to corperate and they will get back to me never happens this is something that could of started afire