I brought this broken down jallopy from this shady dealer. I had 18 months to pay for the vehicle. One month I sent in a partial payment and got phone calls telling me to stop hiding the vehicle. I call Westlake to find out why the payment never cleared from my bank. I was told that the check came back unable to locate and now the vehicle was on the repo list. I told them that the payment never came out of my account and the funds were still there. They told me that I had to make the whole payment to get it off the list. The payment wasn't even 30 days late. I traded the vehicle. Westlake called me before the payment was due. I told them that I traded the vehicle in. They told me that I still had to make the payments because the vehicle was still in my name. I told them that I no longer owned the car. I was told my an "Alma" that they would report late on my credit report. I was also told that it takes 1-2 months for a payoff of a vehicle. This is upsurd. If a negative comment ends up on my credit report I will be disputing. Also contacting BBB on these fools.

Since Feb. 2011 I've gotten at least 1 call perday. I've called them told them that nobody by that name is at this number, yet they continue to call when I start to tell them they hang up on me. One male told me "oh ok I'll make it a point to call you every day" All I want is for them to quit calling. There behavior has made me sure that I never will use them for any loans. I've told them that I have contacted the Better Business Bureau because what there doing is harassment but they don't care what a poor way to run a business.

I have an auto loan they start calling and harassing us saying i was late and they were going to repo my car i let them know i had mailed the payment but it wasnt good enough for them they started threatening to call the police on me and report the car stolen because they stated the car technically was not mine and if they went to my house to repo it and the car was not there they would have me arrested for grand theft half the time you get someone that does not even speak english well the accents are so heavy you cant understand them and they assumed i did not understand spanish and started to cuss at me in spanish never ever do business with this company

Westlake Financial repossed my car. They were calling me the day before my payment was due to make sure i make my payment on time. I was 3 days late and they were calling me 10 times a day and my job. They are the most rudest people. The they had the nerve to ask why and didn't answer their calls or check my messages. Every time i speak to one of them ; they make my blood pressure go up because they make me so angry how they talk to you. If any files a class action suit against the for their scare tactics and rudeness please contact me. I am with you!

I have been with this company since May of 2009 and I have hated them the entire time. Making a payment is a HUGE hassle every month. I was doing super good at paying them on time and then back in May of 2010 my mom passed away and I called to tell them I was unable to work as much because I had to take care of her, they said OK I can make a partial payment and be good. They made me pay $200, my payment is $350... Not much difference. I tried to trade in my car after that and found out they have screwed up my credit. They had reported all my payments to my mom's social security number, who was my cosigner. I then called and complained to them and it too 2 months to get them to backdate all the payments to my social security number. After that I moved to school in a town 3 hours from home and finding a job is impossible there, there are a lot of students and if you have a bad class schedule, good luck finding a job that will even call you for an interview. I have been using my student financial aid which is frowned upon for using it like that. I didn't get part of my money from school until 6 days later than promised which was 16 days after my payment was due, I got a call to repo it! 16 DAYS!!! When I finally was able to make my payment the lady hung up on me after yelling at me for being late, and then proceeded to have yet another rude employee tell me I have been late every month, I'm not sure what they were looking at but I had been late TWICE. That was in October 2010. I paid October's on time and now in November I was late 14 days and got a repo notice. I am a student with 2 dead parents. I struggle to feed myself and to get gas to get to school and now I can't refinance anywhere else because my credit has been messed up SO bad. They are rude everytime you call and give you the run around on talking to a supervisor. This company is a JOKE!