Have written 3 letters regarding how disappointed in this company have dates, times, issues and not one person gives a "S>>>". Would never recommend this company to anyone, none of their reps know what they are doing Obvious other consumers are having issues with this company to, I do not think they are a reputable company in my eyes. I am not even getting credit for my payments by them due to some input error on my SS# and even with copies of DL, SS card and the contract they will not except any of it. Very poor customer service...

I have continually harassed by Westlake financial for being a few days late. They call and talk really nasty to you. They even lie. They offered to refinance my loan if i made a payment. i made the payment and then they said they could not do it. i waited to late. I will never in this lifetime ever deal with them again. They came and reposessed my car the day after christmas and i was only i month behind. They have no compassion for people struggling in this economy. Westlake financial is the worst company i have ever dealt with.

I have had a financed vehicle with WestLake for 3 years and have been treated very poorly 90% of the time. This last time I spoke to Jay Rodriguez (probley not a real name)he was upset because I was $60.00 short on a payment and went on about if I wasn't concerned about late fees well then he should just double them and what kind of person am I to need a sub-prime lender and that I was not even smart enough to know my own interest rate. On and on he refused to transfer me until I told him I was recording the conversation. He then transferred me to a supervisor that was friendley but told me how their phone conversations were not recorded and how it was my word against the employees. I told him I was going to report them to the BBB and to corporate in which I will do after this!!! Do not expect to be treated with courtesy when talking to this company they are not run honestly or professionally. Lets all ralley to make our complaints heard!

We paid our truck off with these morons and they still put it as a charge off on our credit, they never gave us the titles and that was 04/13/09 so I went to the title office and got a copy of the title.

Now if I did not pay them off how was I able to get the original copy of my title. I called and asked if they could remove the charge off and it has to be approved by a Mgr why. Currently awaiting for a call back from the Mgr 3 days tops.

Well I see I am not the only one in this situation. I have been receiving my calls up to 20 a day. I refuse to answer since it is on my cell phone. I am not behind but I do go into my 10 day grace period depending on my bills to pay what payday. One day this dumb Mexican, probably illegal in our country, tells how many times they have called me...Guess...250 times. I have filed numerous complaints with the FTC, of course they can't do anything until a petition is signed.

Well so far I have saved all my messages from them and the past 2 days have been the best, they act like they are a recovery company on a walkie talkie on their way to pick up my vehicle. They tell their name of their company but they make the Nextell walkie talkie beeping sound to block true name. I went through all my saved messages an wrote down all the numbers they leave and you can tell it is the same people. Today this Jackie calls and uses a number from my state which is Tennessee, and she leaves a number for me to call back. She instructed me that her driver is going to be here at 3pm and if the vehicle is not here then she will know I am hiding it.

Well DUH!!! We do work! And she instructed that the vehicle is to be clean like in the way of spotless. How funny! The other day she told my daughter I gave her the vehicle, and my daughter tells her she doesn't know what she's talking about. Well these people are so abusive with this, and it is getting out of hand. I want someone to contact me concerning the lawsuit because I have my hard evidence on them also. I am due on the 17th and I get calls on the 17th saying I am late.

My bank sends out the payment through them due to the fact Westlake has stolen my debit card info and took money out of my account without permission not once but 3 times They said the clearinghouse gave them my information. I have had to change my bank account and kill my card, and they try very hard to get me to give them my card again, DON'T EVER GIVE THEM YOUR CARD! I personally think they illegal in the US. They might can get by with those tactics in Mexico with their DRUGLORDS pushing them to do it.

I even sent them letters back and gave them the info on my account of what I owe, and they are trying to make me pay more than what is suppose to be. They also charged my dealership the money which I got that $3200 charge. I only have a $7000 dollar note now, but the harassment is not worth it. I called back the number that the lady this morning called me, Jackie, well the 888 number was a fax and the 615 number was a disconnected number. So how are they spoofing these numbers and getting by with it? Isn't that ILLEGAL? Now if it was us Americans doing that we would go to jail!

I ABSOLUTELY THINK THEY ARE BEING RUN BY A DRUGLORD AND THEY ARE ILLEGAL IMMIGRANTS!!! I ask who ever is filing this lawsuit to please count me in and I can provide the voice mails.