I have been a customer for more than a year. I have never in my life had dealings with a company so dis-respectful to customers. I will never, ever deal with this company again. I've had to report them to the Better Business Bureau twice. The BBB doesn't seem interested in pursuing a claim against them at all. This is one company that doesn't deserve to be in business. They have no sense of communication with customer relations at all. Close this company down. They don't deserve to be in business at all.