Westpac Bank Loan and Insurance

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Category: Business & Finances

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New Zealand

Westpac Bank Loan and Insurance Reviews

November 29, 2007
Bad customer service no responability for their staff actions
I was on Invalids Benefit my permanent income in my name and husband partime working.
we went to our bank of ten years for a loan, to safe guard our selves we took out westpac insurance with the loan at the time we ask westpac staff if my benefit stopped would insurance cover me they said YES we ask staff of contracts we not all einstein, it would one and a half years later benefit stopped shock horror insurance did not cover this insurance was only for wage and redundancy they only paid me back the insurance I paid on the loan the same with Westpac Credit Card we got insurance for that to my horror again it only cover over 30 days sick husband off three week. at the time we got credit card again we were told covered for sickness I am worried about how Bank staff conduct themselves selling loan and bank credit cards at customer expense to make banks money.

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