This past week I had a horrible experience at Arden B, which is owned by WetSeal. I went online and found MANY other complaints against the company. I could not believe how many other people had complained and vowed never to shop there again.
I discovered that the corporation has an F rating with the Better Business Bureau because they do not care about the customer, its all about the money and being a greedy corporation, and bullying their customers, who according to their website are mainly teenage girls and women.
I encourage you to email the President and other senior executives with your story.
President: [email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]

An email is evidence, it will remain forever. I strongly suggest that you email your horrible experience to the corporate officers of the Wetseal/ Arden B corporation . This company must know that they cannot bully and intimidate their customers, who are mostly teenage girls and women. And I ask you to join in boycotting this corporation. Thank you!

I bought two bras at this store for my daughter and they did not fit right so a few days later with the tags still on and in the bag I brought the items along with my receipt and attempted to return them and have the items credited to my account. I was told they did not refund bras and that it was written on the bottom of the receipt which it's not. Then the next manager I spoke with said I should have been told when checking out about the return policy which I was not told. There are NO signs in the stating anything about this policy and still they could do nothing and I"m just out this money. I was willing to accept any type of exchange to no avail I was given the 1 -8000 corporate office # which is just a bunch of recordings after a 25 min. wait of loud music only to be told to leave a message. So I called again asked the person working the front desk for a number of anyone working the customer complaint dept. and I was told she was not allowed to give out that type of information so what does that tell a person! This in no way is customer service!!!Trust Me I'll keep trying to resolve this problem ...