Worst purchase I have ever made. Whirlpool Cabrio washer machine is worthless. This machine fails to operate: always out of balance, adds grease marks to clean clothes, takes an hour to wash whites, and the list goes on. It has been several weeks now that the washer stopped working and Lowes is still waiting to complete repair. Lowes extended warranty is a joke. Integrity Appliance Company wrote on the service slip that it would be better to replace unit than repair it... What did Lowes decide to do: Make us wait for ALL the repair parts to show up before letting Integrity Appliance Company schedule an appointment to replace many defective parts. Last time it took Integrity Appliance Company almost two weeks to schedule an appointment to replace a defective part after they obtained replacement part. They are a very busy company and we (consumer) need to wait in line... 10 days to get an appointment. I wish I had their business where customers have to beg to get decent service.
Bottom line: As far as I am concerned, Whirlpool Cabrio is the worst washer machine ever built and Lowes extended warranty is not worth the paper it is written on.