I bought a Double Door Whirlpool Refrigerator ( Ice-Magic 310 Litres)
from a Dealer in Laxmi Nagar, New Delhi, in January 2005.
It has a warranty on Compressors, which is valid for 05 years.
This January( 2009 ), the Compressor conked off, so they replaced with a new one ( but charged me for Gas filling & Timer & Relay )...In March, it again showed faulty functioning...In May Whilpool Enginners carried on a Gas re-filling on my expense, but the fault could still not be completely rectified, as the cooling was not proper...In June they again suggested de-chocking of Capillary tubes & a Gas Re-filling, which was done on my expense...!
Now in September, the Company carried the Refrigerator to their Workshop, for repeating the de-choking Process & Gas -refilling + a Relay etc replacement ( at my cost) ...In the Workshop they also discovered that the Compressor was not fucntioning properly, so again a New Compressor was also provided...All this on 22nd. September, 2009.
...The funcyioning is still not proper, and now the Engineer says that the Thermostat will require replacement...!!!
THAT IS THE STANDARD OF PRODUCTS BEING DISHED OUT BY WHIRLPOOL - Use for 3-4 years ( or till a problem does not crop up, then throw it off...and buy a new one, for sure )
I.Parvez
011-23301118
[email protected]