I bought a Whirlpool Cabrio Washer and Dryer approximately 3 yrs ago. Started having problems with it a few months ago. Finally quit on me. Contacted local dealer/store and they repaired whirlpool washers. Found out it was the computer board that had burnt out. Because of a electric surge! Ok, No one told me I would have to put a surge protector on my washer. But the repair man told me this is a common thing with these washers and he doesn't know why, when people buy these that they aren't told to get a surge protector for them. This part costs $200.00. Just the part. Why doesn't it have built in protection? Why wasn't I told to get a surge protector for it? Bottom line...Money!!!
My parents owned a whirlpool washer and dryer for 20 yrs. with 8 kids in the house. So it really did its job! I swore by whirlpool appliances, but not any more!! If they are going to sell their appliances knowing the appliances are going to break down, and that they could have easily avoided the problems that accur, just so they could make a few extra dollars, well in the long run they are losing customers, like me, so where does that get them and their few extra dollars?...I'm out more than $300.00, I'm out my trust in this product and company! I'm just say'in...