We bought new Whirlpool Gold, Quiet Partner III Dishwasher three years ago to upgrade from the cheaper model Whirlpool Dishwasher that was already in our home when we moved in. The older dishwasher worked fine, got the job done, but was quite noisy. So thinking that by upgrading to the Whirlpool Gold series, how could we go wrong? We bought our new Whirlpool Gold dishwasher along with a Whirlpool Gold refrigerator from Lowe's, and paid them to install the new appliances. Everything seemed fine, and the new dishwasher was quiet! We thought all was good. Fast forward a year and a service call to fix the icemaker on the fridge, which was not too much money, but hey, it all comes with a quality product. What really concerned us was the front control panel on the dishwasher cracked end to end and all the buttons came off, like snowflakes, one at a time! We take very good care of what we have, and nothing was abused. The service tech put on a new control panel. We thought all was well...now fast forward another year. The new control panel did the same thing. Cracked from end to end and the buttons popped off one at a time...nice! Another service call and another control panel. This time the gal that helped us at Lowe's did not charge us for the next panel...which was nice of her. That was this past July. Now skip ahead to December 24th 2010, and Whirlpool gave us a nice Christmas present, ...the new panel, installed in July 2010 was now cracking from end to end, like the first two, and two buttons have now fallen off. I guess it will be like the 12 days of Christmas and I will get one button a day to fall off as my "gift". I just called the Whirlpool hotline and explained my issues, along with my concern that another new control panel will most likely do the same as the last ones. I added that I had upgraded to the Gold Series, thinking better quality, and now with the service calls and parts still breaking, I have to draw the line in the sand instead of putting more money in defective workmanship. The gal at Whirlpool said they would not give us any new panel; we would have to pay for it, along with another service call. She said that perhaps the last techs didn't get to the right department when they were fixing the last panels. I told her that I have bought Whirlpool products for years and upgraded thinking it would be better quality and why would this be happening? I told her that I didn't want to go to another brand, unless I had to. Her response was that I should cut my losses and live with it or go buy something else. Nice. Well, I will NEVER buy another Whirlpool product...I was loyal to them, especially that they have local manufacturing plants here, but I guess it doesn't matter if they don't care. I am curious if anyone else has these problems. I will end this with a praise for the "Goop" brand of glue in a tube, because that works if you wish to glue your buttons back on your Whirlpool dishwasher. That's what I have to do now until I save up enough cash to buy another brand of dishwasher! At that time, I will cart our Whirlpool dishwasher out to my local firing range and deeply enjoy blowing it to pieces!!!