I had purchased a Whirlpool Refrigerator Iceberg 310 DLX in June '07, however the refrigerator is more of a bug than being an Iceberg! It has already been serviced once for no ice formation in the freezer compartment and no cooling in the lower chamber. However hardly 3 weeks have passed by when the refrigerator is again back to its old tactics. Leaving me without the comfort of any ice in this hot summer. Worst still, it has already been 4 days since I registered the complaint at the customer care center and yet there is no sign of any service engineer as yet. Repeated attempts to reach the so called Service Manager for Whirlpool, Mr Deepak Jain Mobile 9897652500 failed to elicit any response from him.

I would strongly recommend other educated consumers to make an informed decision.

I have purchased 250 liters (Icemagic Elite)refrigerator from Rahul Electronics dealer situated in Dahisar East (mumbai-india). In june 2005 It stops cooling. When I called the service person, He changed the pcb of the refrigerator which costs me Rs. 2475/-.

Now again in may 2007 the same problem occurred. Again when I called service person. He told me again the same (PCB)problem. Now it is costing me Rs. 3178. Finally when I asked him to replace the PCB because three was no other alternative, he tried to replace PCB but not new but already used and repaired. I bring this to his notice but he was not ready to listen. And keep on continuing that the PCB is the new one.

When I lodged complaint against that service person in the service branch located at borivali, they did nothing.

I am not getting what to do next? And how many more times I have to change the PCB?