Whirlpool India
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Category: Home & Garden
Contact Information
India
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Whirlpool India Reviews
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April 17, 2008
No installation after 8 days also
I bought an AC from an exhibition hosted by NEST in Pune on 10/4/2008 wherein it was promised that installation is free.Later on Company refused and not attending to the calls.The call center is daily giving new dates for implementation
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June 29, 2007
Very very poor response by the authorized service centre and the head office in jaipur!
A refrigerator which was purchased hardly 3 yrs back and just a PCB CANT MAKE OUR LIFE VULNERABLE IN A WEEK AND THERE IS NO ONE TO RESPOND FROM A COMPANY WHICH CLAIMS TO HAVE BEAUTIES ADVERTISING 4 THEM. IT HAS BEEN TOLD THAT THEY HAVE SIMILAR 5 PENDING CASES AND THEY COULDN'T SUPPLY THE SAID PCB.
We are very simple middle classed indian citizens and the cost of PCB told is unbearable. Above that despite 5 working days of complaint the company didn't come to check if the PCB is really faulty. The service center doesn't have a spare to check.They just said that they have other same requisitions and they will do at the earliest. It is good that Whirlpool is not manufacturing computers or such boards are countless in them. The cost of the small board is 25% of the whole cost. RIDICULOUS!
Thanx 4 the site that at least I could pour out my grievance.
Satish,
CUSTOMER FOR WHIRLPOOL'S 250L ICE-MAGIC FRIDGE
166,AMBAMATA SCHEME,UDAIPUR ,RAJASTHAN,INDIA
MOB-0091-9413833131/RES91-2942430647.
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June 16, 2007
Poor quality refrigerator!
We bought a 280L Whirlpool Fridge in 1997. Either it was a fluke or otherwise, its performance was excellent. This prompted us to go in for another Whirlpool Fridge. We bought a 450L Fridge in July 2003.
Unfortunately it has given us lots of problems. First time in Dec.2005, there was a problem, and we had to pay Rs3400/= to get it repaired/serviced. Now since June first week, fridge was not working properly. This was reported. After lot of follow up a Technician came on 9/06/07 & reported that “Gas “ has to be filled. Another Technician came and gas was filled in the evening, charges were Rs1100/-.
On Sunday morning (June 10th), it was observed that the cooling in the main chamber was very low. So on Monday (11th June) it was reported. With great difficulty; we had to send an e-mail & telephone to WhirlpoolCo., the technician finally came on 15th evening & aftercheck up informed; MODULE has to be changed & will cost Rs700/-approx. (It also happens that there is no Module in stock with the service center).
We find this most unusual- Not only this has caused avoidable Tensions/inconvenience to us but also loss of lots of foodstuff items like cheese/cream/fruits etc. and also very expensive injections which need to be stored in the refrigerators. In our opinion this particular unit seems to be of sub-standard Quality, & after sales service is Very POOR. It appears this fridge is treated as an R&D piece, but it is us who are inconvenienced and PAY for the same.
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May 21, 2007
Very bad experience!
Have a 310 ltr fridge. Started giving problems very soon after it was purchased. Keep calling their service desk and there are all promises and no one responds. The experience has been so bad that will never ever purchase a Whirlpool product again.
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