I bought a Microwave oven (Sl.No: WG07122324) on 19th, Apr, 2008 from GALAXY, DwarakaNagar, Visakhapatnam. No one came for demonstration of the product till 6 days from the date of purchase, at last they came on 24th, Apr after several requests on phone for a week. and The demonstration engineer doesn't know even the operation of the product, i had to explain him. The product has a problem with its door lock, it is not turned on unless the door closed with much force such a way that the whole machine shakes and the cabinet has a bend and sounds heavily for vibrations. The way engineer responded to these problems is ridiculous, he said that these are not at all the problems of the product and he did not care us when we ask for replcement. Finally I am regretting for choosing wrong company (Whirlpool).