Dear Sir,


PURCHASE OF ELECTRONIC ITEMS FROM
INDIA TODAY BOOK CLUB

I am one of your best customer from last two to three years.

In this year so far I have purchased following items from your club.

1) Philips Home Theatre (Without any gift items)
2) Samsung mobiles (Golden Unique ID 110055470)(no accessories & gift)
3) Kodak Camera (without any accessories and gift items)
4) Microwave Oven (Not yet received)(Booking ID 880100495)

The items received by you till today is after a painfull delay. Every time I have to remind your office twice or thrice, whereas your account is being credited immediately by debiting my SBI Card. Before purchasing Samsung mobiles your Executive Mr.Jitender Kumar told me that I have been selected one of the best customer from South India especially from Karnataka and selected for winning the prize of Rs.8.00 lac. Then after a month or two one more Executive from your office Mr.Joginder Sing called me over phone and asked to purchase Kodak camera, and assured me that I have been selected for Rs.8.00 lac prize amount (and he gave me 2000% guarantee) and no more purchase is required by me from India Today Book Club. Again on 31/03/2010 there was call from one more Excecutive Mr.Bharat Lalwani from your office saying that you have won the prize of Rs.8.00 lac and Rs.1.00 lac, (unless atleast one more item to be purchase by you). Also he said that 1000% you have been selected for the said prizes and the result of the said draw is on 6th of April 2010. So again I booked for Microwave Oven, which Still I have not received. (Booking ID 880100495 for Rs.7098/-, which is debited to my SBI Card on 31/03/2010 itself)

2. Also items sent by you till today are outdated and without any accessories, which I can purchase locally in lesser amount.

3. Sir, this is my fourth remider to you. I am not happy with the services given by India Today Group. So my request is please look into the matter and immediately reply my mail.


Waiting for immediate reply,


Yours faithfully,


Chandrakant Balaram Patil
(9448848934)

H.NO.1827/10,
Bapat Galli,
Belgaum
Karnataka 590001

Dear Mr. Aravind,
Good Afternoon.
I have a prolem which may look small for you but is causing lot of heart burn to me and my family.
I purchased a whirlpool Micrewave oven on 15-12-2009, from E-Zone Hyderabad(A division of Home Solutions (India)Ltd, ) located in City Center Mall, Banjara hills Hyderabad.
The technician who came to install informed us that the piece is defective and promised to get it replaced and left.
From that date till now nothing happened. E-Zone guys tell me that the Whirlpool customer care will take care of the replacement and put us in touch with a guy named Rajasekhar (9491701304), who promised to enquire and revert back and doesn't lift the phone anymore.
E Zone acts as if they have washed off their hands.
Please let me know what's the recourse left to me other than running to a court which as a middle class man I can ill afford.
I hope you will appreciate that 17days is a patient enough wait. Please Help.

Sorry if i have bothered with my sob story but i didn't know what to do.
As the head of the company I hope you will help me.
Regards,
Sasidhara Reddy.I