Dear Sir/Madam,

We have purchased Whirlpool Model F/A W/M H-65 washing machine in the name of Gnana Guru Raja on 19/10/2006. Serial No. INB063502073, Model No. 7230, date of Mfg. 29 AUG 2006.

For the last 5 months there is serious problem in the machine and 10 times we had informed to the customer care no. 28603412 and they have sent a technical person MR. Parmesh.

But the problems still not been rectified and the machine is not been used for the last 25 days.

The actual problem is under the machine there is a water leakage, the dryer is not working properly and there is a big noice when the machine is started washing.

We would like to bring to your notice that this is a very serious problem, either the problem has to be rectified permanently or the unit has to be replaced for new.

We were trying to reach the managers Mr. Jeyaraj and Mr. Lakshmanan - Bangalore,
but they are not at all anserwing the call, its always ringing.

I request you to kindly take action against the poor response and find a solution otherwise we also don't have a choice.

If there is no response from your end then we don't have a choice i will have to take a legal action nor go to the media.

Please understand the seriousnous and do the needful as early as possible.

Regards.

Arjunan - 9840084687