Eleven days and I was still charged over $140 for warranty on a washing machine.

The service tech says its a money making racket the way they are doing business now.

I not sure I understand why whirlpool is fixing the f51 code on the some whirlpool cabrio washers and not others. My washer is not even two years old and mine is doing the same thing as the others I read about on line. I talked to whirlpool today and I guess my model #and serial# are not lining up with the so called problem that exist. I can tell you I don't think the serial number matters. If you have a problem it shouldn't matter. Nothing like spending 900.00 dollars on a washer and within two years the thing doesn't work. Whirlpool said they would send someone to fix it at my cost, thanks whirlpool.

I had purchased a refrigerator from the authorised dealer of whirlpool India in Dhubri. the compressor stopped working in December 2010, and I had to get servicing from the service centre, for which they also sent a bill to me in February 2011. But now the refrigerator again is not getting cool for the last 3 days. So why does such a big multinational company produce such sub-standard appliances and thereby harass loyal customers like us ?. plz provide early remedy. thanks
Amit Kumpawat, O.T.Road, Dhubri, Assam, PIN-783301
mobile- 94350 28886

Hi, this is Ashok from Calicut Kerala ( mob 09895699355 ) I have purchased a whirlpool purafresh deluxe on 16th April 2011 and after following up with the service people for almost a week finally got it installed on 24th of April 2011. Used it for a two weeks and the water started tasting bad. i lodged a complaint with the call centre on 12th May 2011 recieved the customer satisfaction code 573 for c00511005685 ( it should rather be named as customer dissatisfaction code in my experience) and upon recieving no response from whirlpool I sent out another message on 17th May to the call centre and registered a new complaint for which i recieved a message stating that my call is allocated to one MR santhosh along with his mobile numbr and asked me to state the exact problem when he calls up. waited for another day but did not recieve any call from Mr santhosh, then I tried the Mr Santhosh's mobile number mentioned inthe message i have recieved only to find out that the number is not in use. then i called up the call centre again and was re assured that the complaint will be solved next day. next day again i called up the customer care and they have given me the the mobile no of Mr Sali George whom they said is handling the service Centre in calicut. when i asked him why the service engineer didnt turn up even after 9 days he said he cannot check entire calls that his service engineer is supposed to attend and hungup the phone. Now after 11 days of lodging in the complaint am still buying bottled water. i dont know whether i will get my complaint get solved, but those who want to buy a water purifier kindly stay away from Whirlpool.

My fridge broke down on April 13, 2011 and sent a service request on April 14, 2011. The technician arrived on April 22, 2011 and performed the diagnostic of the problem. He determined it was the Inverter-Box (Part #W10186719) was the cause of the malfunction. However he was unable to verify the status of my factory warranty.

The fridge order was placed on April 7, 2010, and the shipping company's "Bill of landing" shown a delivery date of April 13, 2010. Which was exactly one year from the date of delivery to the malfunction. I would like to know if Whirlpool still honor the warranty based on the delivery date or purchase date? Since owners should not be responsible for anything happened prior to shipping.

After calling whirlpool customer service, the lady just simply telling me i'm SOL and they cannot do anything. Apparently not willing to back their products up. How can a fridge break down just one year after warranty. Sounds like deliberate poor quality job from whirlpool!!!