WARNING---do not buy a Whirlpool water heater. I have one that was new in 10/07 with a 6 year warranty. I have had nothing but problems, from my pilot light going out on more than one occasion to now it is leaking from underneath... and of course I have no hot water AGAIN!!!

sir i will complaint my whirlpool refrigerator (duble door)
many times but no respones. complain request no. is HR0709007435
so solve my problem.
thanking you.

R.K & Company
z1 new palam vihar
gurgaon 122001(india)
+919350275532
+919212329194
email id- [email protected]

My landlords have replaced a 40 gal whirlpool bought from Lowe's and evryone that has been replaced has gone out and started leaking water. Constantly heating since water is leaking out of tank. This is the 4th one in 2yrs...I have to pay the water and electric used when these tanks go out not to mention the aggravation of having to bother my landlords.

I moved to Dubai in April 2008 and bought a Whirlpool refrigerator it is 1 month out of the guaruantee and has suddenly died. After having my previous Defy for 32years, I am obvciously very dissappointed in Whirlpool. To add insult to injury there are no Whirlpool Service centres or spare parts available in Dubai. How is it possible that These rubbish appliances are sold here if there is no back-up.

Our Whirlpool washer had a drainage problem(it showed an error code on the screen and it says in the manual that's a drainage problem), and since we have warranty on it, I called the store we bought it from and they had us call the warranty company, Warrantech, which said an A&E technician will service us. It was Wednesday, April 16 2009 and A&E said the sooner they can come is Monday, April 20, so the appointment was made for Monday, between 8am-5pm, although I asked them to come in the mornng since I work the afternoons. The technician came on Monday at about 3:15 and started looking at the washer. He called me and told me that look you have a sock in the pump, having it in his hand and showing it to me, and that is not covered by the warranty. I said ok, but how much does it cost then? He said that he needs to look it up and let me know. He put the pump lid back on, ran an 11 minute drain/spin cycle and went outside for his computer. Came in, looked at the washer, said it's working good and that t will cost me $163 for cleaning the pump, that is taking my 8-month old's sock out of the pump. I was shocked.$163 for 3 min labor? He went to the computer and showed me how he punched it in and said that how it comes up, that he has to charge me $163 for a pump cleaning. I felt like I had no choice so I paid him. He left at 3:43 pm. I talked to my husband and he said the technician should've given me the price and then a choice if I wanted him to clean the pump or not before he actually did it. So I called the company right away and told them the situation, and that I am happy to pay the diagnosis fee which the guy I was talking to said it was $70 but I want the rest refunded. The guy said he'll put a note in and a billing representative will call me in 24-48 hours. That was Monday. I waited till Thursday and nobody called so I called again. The lady said that I had to call the warranty company. I called and they said it wasn't a warranty issue(which wasn't) and the cannot refund me and I have to call a&e and ask them for the refund. I called again and I spoke to a lady who said she was a billing representative and said they cannot refund me because at the moment the technician said it wasn't covered by the warranty I should've told him to stop, that I don't want anything done. However, when he was telling me that the technician had the sock in his hand, but as hard as I tried to make her understand that, she didn't get it, and said she cannot do anything about the refund and that the only thing that I can do is talk to a manager and file a complaint with him. I asked for a phone number, but she said she doesn't have one but a manager will call me in 24-48 hours. It was Thursday. I waited till Tuesday, April 28 and nobody called so I called back. The lady said the same story that I'll have to talk to a billing representative, I told her I did, and I want a manager now, so she said that she doesn't have a number and that she'll put a note in and a manager will call me back in 24-48 hours. THIRD TIME!!! It's Monday, May 5th today and nobody called so I called again and said I want a manager. The lady said that nobody I spoke with before emailed a manager and that she will email the local area manager and tell him to call me. I told her it was the 4th time I would have to wait for somebody to call me back. She asked me to give her a chance that she will have this solved for me. So now I have to wait till Friday and see what happens. I guess next time I won't call them again. I'll just call Sears or BBB and see what I can do. But overall, this company sucks. Their technicians are not trained to explain to costumers how things work, they're just in to rip off costumers, and this company's costumer service above all is worst I've ever seen. I hope they sink in with this bad economy. They don't deserve to be on the market. Anyway, I had a bad bad experience with them and I'll tell everybody I know not to use this company EVER.