Our Whirlpool Washing machine (Model Number: WTW5590SQ0) was brand new in January 2007. Conveniently, it broke just outside of its one year warranty. We called the service number listed on the underside of the washer lid and our bill is $375 to fix the problem. Something about the gear box needs to be replaced. We could get a whole new machine for that price.
We are just a couple, two people doing their normal laundry, rarely even filling to the machine to capacity, so excessive or mis-use was not to blame. This was just a bad product.