"This business provides atrocious service. They cleaned our house and we were not satisfied with the quality of their work. We asked the owner to come to our house and see the poor job that was done. She never showed. After a few days of phone tag we asked for a refund. No response. Several months later we called again, spoke with the owner and she said she would look into it and call us back that day. She never did. We called every day for the rest of the week and she avoided our calls and never called us back. Avoid this business if you want your house cleaned well or want good customer service. This business provides neither.
We disputed the charge on our credit card through Citibank and we got our refund because White Glove never responded to their inquiry. Seems like a common practice of this company not to respond.