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darlimou
January 26, 2010
unauthorised withdrawel of money
i agreed to a trial sample of the white smile pen and they keep taking 102.97 every month out of my account.i want full refund for the last 3 months as i cant find a number to call.
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sharron knopp
January 26, 2010
over billed
There is no address they only charge you 87.62 and last monthe when the y charged me i was able to pull them up on the computor now i cant i closed my account last month because i did not know about the charge it said in the ad free only 1.95 shipping and handling. what the hell do they think people are stupid or what
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mcsnap
January 26, 2010
Over Charge
They charged me two times for 126.42 each for a sample product. This is bullshit and I want my money back
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KAWalker
January 25, 2010
Unauthorized Payment
On 15 Jan 2010, White Smile Pen hit my credit card account for $87.62. I called the 800 number (8006593588) and was told that they would cancel my "autoship". I never signed up for an autoship program -- only a free pen if I paid the shipping costs. I was provided a cancellation number.
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Terri Nestore
January 25, 2010
Unauthorized charges
I bought the sample of this product online in October of 2009. White Smile then started charging my checking account in November of 2009 in the amount of 87.62. I called and they said automatic montly purchases were part of the initial sample purchase. They claimed it was in the fine print - which I have never seen to date - and they would close the account. The same thing happened in December. The same thing has happened in January 2010, per my new bank statement. I have been calling the phone number on my bank statement and the number is constantly busy. I have cancelled the debit card. I appreciate any help you can give me with this.
Thank you -
Terri Nestore
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Cindy55
January 19, 2010
took out unauthorized money
Took money out of my account without authorization. The total was $87.62 and I want my money back
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Bradley Murphey
January 18, 2010
Over charge
My wife ordered a White Smile Pen, which was supposed to be free, except for $1.95 for shipping and handling. We were charged the 1.95, but on a separate transaction, they also charged our account $126.42. This is a scam. Nothing was ever said about any additional charge. Had we known they would charge such an exorbitant price, we never would have purchased the product in the first place. Since this cost was not agreed upon, I can only chalk it up to credit card fraud. We are contacting our bank and asking them to take action.
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cbsc85
January 16, 2010
want my money back
I ordered a free trial of white smile pen, told would charge 2.95 for shipping, on same day they charged my account for 126.54 for a year subscription. when i called to cancell i was told that it is non-refundable
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chris p
January 14, 2010
taking un authorised money from my account £54.57
taking unauthorised money from my account £54.57
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