I ordered a diecast back in June 09, it is now December 09, they said it was on back order and were trying to get it. They never told me it was out of stock, I had to call. The first time I called they said it shipped, a week later I was told it was on backorder. Since then I have paid off my paypal account and closed it, therefore, I can't have a refund. So I used "store credit" and changed my order. I was told it should be in sometime in November as it was a pre-order. Here we are the second week of Christmas, 6 months later from my original order, and STILL NO CAR!! I am beyond angry, impatient and just flat frustrated! Oh and by the way, the original car that I ordered that is impossible to find, they are still selling it on their website as "in stock". I will NEVER, NEVER do business with these people again. If you are looking at ordering from them, it's a waste of time and money!