I answered an internet ad posted on the MSN home page for a FREE trial teeth whitening product, NO OBLIGATION. They required a credit card number for the $4.95 shipping. I did receive the whitening kit. What I didn't know about was they immediately charged $79.56 to my credit card and I didn't find the charge until 3 weeks later. I called their phone number to complain..spoke with customer rep Alex Jones. After my complaining long and loud, he agreed to take me off their "customer list", but adamantly refused to refund my nearly $80 and told me that I would not be getting anything for that $80 because I cancelled. I asked to speak to his immediate supervisor..he refused to give me a name. I asked for the next supervisor up the chain and after much hemming and hawing, he gave me the name of Allen Morgan. When I asked to speak to Mr. Morgan, Jones advised Morgan was in a meeting and couldn't be reached. I asked for a phone number for Morgan and Jones said just to call the same number I had just called. I have filed a complaint with the Chicago office of the Better Business Bureau and a complaint with the Arizona Attorney General's Consumer Fraud Division for theft and theft by deception. Do NOT give them your credit card number. BE WARNED!

I ordered the free trial for 10 days and was only to pay shipping. I received the box on a Friday and tried it. It was very cumbersome and I didn't feel it was worth getting more of after trying it a few days. Five days after I received it, I saw that I was charged $78.23 and tried to contact the company. After calling 2 or 3 times each day, I finally was able to reach them on the third day of calling. I was told there was nothing I could do as I had opened the product.

HOW THE HELL WAS I SUPPOSED TO TRY IT IF I DIDN'T OPEN IT?????? ALSO THEY TOLD ME THE TRIAL STARTED ON THE DAY I ORDERED IT. HOW CAN I TRY SOMETHING I DON'T HAVE ???????????

THIS IS A HUGE SCAM. The man I talked to ERIN BAILEY told me the only person that I could speak to above him was the owner of the company and that was impossible. Yeah, because he is probably sipping some flowery drink on some warm beach using the money that he has scammed from people.

I am not going to stop until I get my money back. Anyone know of a way to help me?????