This outfit offered a free trial of a teeth whitening product; and after getting contact information, had the respondent (me) continue on the next page, where it was noted that I owed for a nominal amount of postage ($1.77) and asked for credit card information. I gave it. The free trial package came, but I decided not to treat my teeth, and shortly forgot all about it. About 2-3 weeks later, another pkg arrived; I tossed it in my recycle pile. Then every so often (turns out it was once monthly for three months) another pkg arrived. I noted this in passing and wondered why they were pursuing this trial offer business when it was evident that I wasn't interested. Yesterday I opened one of the packages, and along with a plastic retainer and two syringes of a clear gel-like substance, was a note telling me that they were glad I was enjoying my whitening experience and that I had agreed to continue getting their product at $88.97 a pop because I did not instruct them to cancel the whitiening program within fifteen days following the initial free trial. I thought, "No way." and sat down to write a letter telling them that I did not request their product, and would return it if they would send me the necessary postage. Then I realized that they weren't billing me; they were indicating that I was receiving something I'd paid for. So I called my MasterCard company and found that sure enough, they had been extracting $88.97 every month for the last four months. Mastercard recommended that I call them, which I did, and the person who answered said that indeed they were within their rights because I' d agreed - by not cancelling - to pay them that amount every month and they'd send me their product. He then cancelled the contract and said I'd have to go on line to their website in order to ask for a refund.
I did. After submitting my contact information I was electronically notified that their was no account under my name. A telephone number for customer support was given, but this connected me to another company altogether. I was negligent in two ways: not opening my mail and not poring over my MasterCard statement on a monthly basis. I do not believe these sins of omission should cost me $355.88. And I wonder just what that crap is actually worth.

i would like to have my $88.97 back in my checking account. it was charge from my checking account without my consent.

product does nothing for my teeth except cause canker sores in my mouth

I am not pleased with your product and wish to cancel and have my credit card refunded. If your sending me a strange blue and clear plastic "something" that does nothing discernable and requires two batteries to do it is supposed to make me happy to pay $88.97, it failed miserably.

Please inform me how to return this merchandise. I am supposing I need a Return Merchandise Number. You may contact me at:
npetteway @ att.net. I"ll be expecting your response.

N. Petteway