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poco
July 18, 2010
Questioning their integrity?
Just recently on vacation in Charleston my friend and I walked by and the friendly guy started talking to us and eventually offered us to pay for our sail that we were going on that week providing we come back in the morning and listen to a salespitch. I felt like I already knew what is was going to be about and what my answer would be after listening to it. After I was introduced to an agent who I express immediately all my reasons as to why I couldn't, wouldn't and shouldn't sign any contract. Not realizing until later the word contract was turned into membership and after many time of trying to walk away from the very pleasant but persistent agent I felt confident that I had nothing to lose. We just wanted out of there after all we were on a vacation. I knew that I at the least had 24 hrs if not 3 days to cancel this "membership". I was lead to another room where I was told to intial and sign the membership (she even used the example of joining a health club), not once was the cancellation policy discussed or given to me by any representative. The very next morning after talking to a friend he reminded me how difficult if would be for me to benefit from this membership due to my disabilities and how difficult finding someone to go with would be hard. You had to book the trip almost a year in advance to get what you wanted. He heard about clubs like this and recommended that I cancel immediately. The very next morning I called the lady who handle the "membership" papers. She stated to me that I could not cancel and that she explained this to us and anyone that comes in the doors, that was a red flag for me...it was a down right lie. No one I listened to or spoke to talked about the cancellation policy. Well, the language of the clause that was initialed by me was in the form of real estate and rescission and the lack of the law in SC. I didn't give it any thought since she made it sound like I was initialing that I wasn't purchasing Real Estate therefore I felt like it didn't pertain to me. She never explained simply that there was no cancellations. I went to the owner immediately after that phone call feeling that "lie" was a red flag and this is not a company I want to further invest in since all of it was misleading. I was told to at least book one trip with them but I'm afraid I'll lose more money. I just want out and I'm hoping that soon I'll be able to post good news on this site about this company and how they let me out of this due to them not being clear and the fact I did disclose everything about me to them. Unfortunately, he wants me to talk to him on the phone and I'm reluctant since my email (6) are not being answered in writing. I did contact my CC company and hopefully they will dispute this for me and it will be over. They did the wrong thing and I just want my "membership" cancelled. Did anyone else have any problems with these company and if you did would I as a single disabled woman be able to benefit from a vacation company such as this. I know most of the time I need someone with me and also most places you book you are charge for double occupancy...which I asked about and got a vague answer.
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