First the company is very unprofessional they are quick about taking your money but slow in shipping product as well as responding to any inquiries about your order. I had to wait a week in some cases just to hear that my product was shipped out and this is after they had charged my credit card a week prior. But the kicker is that they refused to refund your money if you do not like the product. I ordered from this merchant and did not like the product, was told I would have to return the
order within 5 business days of receipt. I did that, the item was shipped back to them and received on 2-3-07. I was told by merchant that I would have a refund check sent to me with 4 business days. On 2-16-07 I contacted them because I did not receive a check the representative name Sharon responded and said it was mailed out on 2-9-07 and I should receive it soon if not to contact them. I contacted them on 2-20-07 regarding nonreceipt of refund check. As of date I have not received check nor a reply regarding the refund of my money. I guess this is because I promised them that if they did not stop telling me the check was in the mail, I was going to report them to BBB along with filing a police report on them, since that last email on 2-20-07 I have not heard a word regarding anything and certainly have not seen a check not even a piece of paper resembling a check from this company. Mind you the only means of contact is through email since they do not list a phone number. Hindsight, had I really investigated and recognized that I would have never done business with this low-class operation.