I purchased an HP laptop several months ago from Best Buy that came equipped with the Wild Tangent Program. At first I enjoyed playing the games and even signed up for short term contracts as well as have spent over 60 dollars in Wild Coins since October of 2010.
Now Wild Tangent has installed some kind of upgrade on my computer that makes me unable to access any new games, has caused my current games that I spend coins on to freeze up, and when I try to access their customer help service I am told that my account is suspended, yet I have a pending charge to come out of my account on January 1st so obviously THAT part of the account is working just fine. I am seriously disappointed in this upgrade...it has taken an enjoyable service and ruined it.

This website was accessed through Gateway Games which was already preloaded on my new Gateway computer. I paid for what I thought was a one time purchase of a Scrabble game for $6.99 and paid through it via Paypal. Now they say I signed up for a years worth of "Wild Coins" and have started taking $6.99 a month. I disputed the charge through Paypal and was suprised that they said it was not fraudulant even though Wild Tagent had to somehow swipe my Paypal information when I paid them to now take a monthly fee out of my account without my authorization. I am contacting Paypal again and have changed my account settings there to stop any further activity. It's really sad that you can't even trust "trusted" things like Gateway, Paypal and others to protect you against fraud. It makes you not want to buy anything on-line anymore sice there's a 50-50 chance it's a fraud.