I went on to William Hill's Online Casino as a result of an email regarding a bonus I would get for playing. I made two deposits - the first £70 and I asked for my winnings, in total £70 + £10 I had won to be paid back to my credit card account. I then deposited a further £70 and then asked for the same amount to be withdrawn back on to my card.

I have now had an email from them asking me to provide a copy of my passport or driving licence, a copy of the credit card (back and front) and utility bill showing my address. I feel that if I provide this type of information my identify is seriously compromised but unless I provide it they will not give me back my money. They claim that this is required by law.