Willis Orchard Company

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Category: Services

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United States

Willis Orchard Company Reviews

zhh June 26, 2011
Poor in ever area of business!
The absolute worst company I have ever dealt with - every time - poor plants, poor service, poor at best. Go elsewhere, never buy from Willis - you will be disapointed! we ordered 3 trees, they arrived dead! we got a return shipment - which arrived very broken and in poor condition, the customer service is awful and they should not be in the business of selling plants - if they cannot provide good quality - at least sometimes! Do NOT BUY from them! We have many trees and lots of experience and know good from awful - they are awful! Never ever ever ever buy from Willis!
rooryy June 22, 2011
Bad service
In October of 2010, I ordered: 2 1-2' Pawpaw trees, 2 1-2' white walnut trees, a couple 2 yr old grape vines, and a 2 yr old raspberry. They arrived on December 3rd. There was a total of 9 plants/trees. Yes, they get mailed to you looking like dead twigs... they're dormant. But, be patient and don't freak out about it!! Of the 9 plants, it looks like I only lost 2.

Considering how cheap the prices are on most of these plants, that's not bad. I posted a very thorough post on my blog. It has pictures of what you can expect when the plants arrive and tips for getting your plants off to a good start.
Atul Mukker April 22, 2011
Dead tree and rude customer support
I ordered five fruit trees last year. One of the trees (Mona Cherry) never showed any sign of life. When I contacted the company, they wanted me to send the tree back to them at my expense. The customer support lady was not only very rude, she also hung phone over me. This seems like very unprofessional people, I would never give my business again to them.
Joynbrian54 February 25, 2011
Sold Me Ungrafted Pecans Tree For Grafted Pecans!
My recent unpleasant negative experience with Willis Orchards began when I ordered one Elliot and one Sumner pecan tree, 10-12 feet tall, priced at a total of $300.00. When I arrived they tried to overcharge me and ended up selling me un-grafted pecan trees even though the invoice showed the trees were Elliot and Sumner trees that are always grafted, not seed grown as they tried to claim after my complaint. My friend pointed out their deception when he examined the trees once I got back home. Upset after being defrauded, I wrote the Dept. of Agriculture, the Attorney General of Georgia and the BBB. The Georgia officials quickly enforced the law and made Willis orchards remove their misleading internet website claims and demanded Willis refund my $300.00. The refund check arrived over the weekend with a note attached to the check from the owner Jason Willis stating: "Congratulations on completely screwing us over, J.W." It is easy to see that they are unrepentant for their fraud; now are trying to act like the VICTIM!? I am also sending a copy of their hateful, vengeful note received to the Georgia Officials and the BBB, so that they can see what a corrupt company customers are dealing with.

Georgia legal officials have shown that they mean business about enforcing the law and will quickly act to help other numerous victims of fraud and abuse, if you notify them. The "Wayback Machine" on http://web.archive.org/collections/web.html, shows that they used to even sell seedling, apple, peach, pear and plum trees two years ago, advertised as true varieties
Jimmythe baker February 11, 2011
Charged and Shipped an Order I Cancelled!
Terrible company to deal with. i ordered a sylvester palm on 5/18, told would arrive in 5-7 days, i already had hole dug and it did not arrive on call to Willis was told it had shipped and be there ina couple more. a follow up call says it didnt ship and would call back. after another week with no call back i asked for a refund, week later still no refund, another week another phone call and still no refund. talked to woman who said she would process. guess what today a tree arrived and still no refund. another call to willis and again told will call you back.still waiting people!!i have alreeady paid someone else to plant a tree and now i have this. please dont do any business with this company very rude and love to hang up on you. After having done business with both willis and fast growing trees nursery.

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