Wilshire Credit Corp
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Category: Business & Finances
Contact Information United States
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Wilshire Credit Corp Reviews
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Rhett L Attwood
October 26, 2009
Slander and Theft
Wilshire Credit Corp, used collection agency tactics, slander and fraud when trying to take my home that caused financial and emotional damages in my life.
I was an unemployed, high risk, first time home owner with an ARM, first and second mortgage, interest only, zero down, no escrow with 5 PPP loans, bordering a flood zone. The perfect high risk target for Wilshire. Wilshire bought my loans 2 months after I got them from Wilmington.
Wilshire wrongfully reported my loan balances to the credit burro in order to negatively bleed my credit. Clearly Slander
On my secondary loan, I was paying into principle / equity but my credit report showed I owed more then I barrowed for both interest only loans. In 2 years when the ARM loans adjusted and I would not have been able to refinance out of the ARMs because of low credit score caused by Wilshire's Slander.
Wilshire forced flood insurance in an area that is not considered a flood zone, but does border one. This was the dispute that prompted me to refinance after only being in the home 9 months. There is more to this but I want this to be a summary of what happened to me and my family.
Wilshire never sent me a MIP Refund, isn't that Theft?
Collection Agency Tactics
The Software used to manage / service Home Loans was Collection Agency Software used to manage people with bad dept already.
Because they (Wilshire) call themselves a service company they don't have to treat us like we (The Homeowners) were still customers of a home lending institution.
My first payment to Wilshire was late due to one of the accounts not being set up correctly. Once it was I made the full payment for both loans at the same time.
Wilshire then charged late fees, I contacted them and they agreed to reverse the late charges. Not over.
They only reversed late fees on one of the loans not both so I had to all again. Then that got fixed and the late fees popped back up on the next months bill and on and on...
Dozens of calls later over several months it was fixed and the late charges were removed for good.
I can say during all the calls to try to get this fixed I got, the 1 hour hold, shifted from one person to another and another and then dropped, received then disconnected and probably a few others I have forgot now.
Wilshire is a predatory lender that is hurting the American people and should be stopped.
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Moe Jo
October 15, 2009
Posting payments
I purchase my home in 2005 with anough mortgage company about 6 month after my purchase the mortgage was sold to Wilshire everything was fine until my house was hit by tonardo, I had to move out of the house for 9 months for the repairs. Made my payments on time after that I download a form the computer to have my payment draft out of my account, they refused it them my payment was being recorded later than they started holding my checks than would later send them though my account which cause my account to be overdrawn. I almost lost my car had light turn off late on loans payment that are drafted out of my account it too me three months to get my checking accont straight out. At the same time try to foreclose on my house. I have done the repayment plan. Just before the payment was over they started calling me at work telling me that I have not made any of my payment this not so I told the represent who call that I am looking at my bank statement which show my checks had clear she arguing with me when I told I would be happy to fax the statement to her she said that would not be necessary not only my payment clear but they clear almost three weeks after the due date. Now I have to start the process over. When I sent the information again to them for the repayment plan, I am surpose to call and go over it with them they tell me the system all ways down. Now they refuse to except my checks so I asked if they would draft out my account declined. Wilshire has 179 complaint against them for this very same problem of not posting payments with the BBB and yet it the home owner who are losing their homes. When is Government going to step in a do something about this.
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bjb108
September 16, 2009
mortgage
wilshire credit corp tacked on 500.00 to my mortgage before i know if i got approved for a " Making home affordable program" for the taxes to be escrowed. How can they do this before an approval and if my mortgage was already to high what made them think i could pay an extra 500.00 a month. They did not even notify me to see if I could afford the payment.
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daniel babcock
December 23, 2008
don't owe it
This is a loan that I do not owe on anymore. I have foreclosed on my home. The house was bought out by another bank. It still shows that I still own the house and that i'm late on payment. I would like for this to be updated or taken off my report. It shows that i owe that money so my debt to ratio is out ragous.
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July 23, 2008
Loss Mitigation
We sent in our paperwork for possible reworking of our loan to freeze our old interest rate that reset from 6.99% to 8.99% in April of this year. We sent our paperwork to Wilshire in Feb 08 well before our loan was to reset. We explained that we could continue to pay our loan on time with our current interest rate, but that the added 340.00 dollars per month at the reset rate was going to cause us great hardship. They confirmed receipt of all info they needed on March 13, 2008. It is now July 23, 2008 and we are still waiting for any response from Wilshire on this. Per Wilshire the process should have taken a few weeks to perhaps 6 weeks to complete. After repeated phones calls thru the most aggravating system I have ever used, they don't know why it's taking so long and have no explanation or information where the process currently is. I have sent many certified, delivery confirmation letters in regards to this as well as my phone calls with still no answer from Wilshire. We have been told that Wilshire has to respond in writing to us within 30 days of receipt of these letters, but are still waiting. Unbelievable! And there doesn't seem to be any resources to help us other than to attempt to hire an attorney that we frankly cannot afford. We are still struggling with making the higher payment, but these games that Wilshire plays with us are simply HORRID and should if not ARE illegal. Any help or info on this would be greatly appreciated. Any resource info would help us!
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July 11, 2008
Terrible way of doing business
Wilshire acquired my mortgage about 4 years ago. Before that it was with the Bank where I got the loan. Up until Wilshire acquired the loan i never had any problems with this loan. I was never late, never missed a payment. I still make my payment through the bank, they actually send the payment. The first problem i had with wilshire was payment posting. for some reason it would take anywhere from 10 to 14 days for them to receive or post my payment, then when it took 21 days to post my payment, i got upset and called to find out why, of course they tried to say that i didn't send the payment soon enough, but since it was sent out by the bank, with the date on it, it was hard to deny it was sent out on time, then they suggested the mail was slow, of course it only had to go a 100 miles. they finally removed the late fee, and i haven't had that particular problem since, and i still have the bank send out the payment at the same time, funny huh?
I have had several other minor problems with them since, but yesterday I got a letter saying they found out that my insurance had lapsed, so they secured insurance and are going to bill me for it. I have had the same insurance company for about 12 years, and it has never lapsed.
Two months ago they said my deductible was to high and needed to be adjusted, even though i have twice as much coverage on the house compared to what i owe on it. how can they decide what deductible i can afford? For informational purposes; I have pretty good credit and I am not, nor have I ever been behind on my payment. I do not know if it is true or not, but I feel like they are attempting to harass me to see what they can get away with.
I do think they should be investigated for questionable business practices.
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June 11, 2008
They broke into my home
Wilshire foreclosed on a property in Arizona. I later bought it from a company that bought it at auction from the trustee that Wilshire hired to sell it. Two weeks after the auction, after I closed on my purchase of the property, they (Wilshire) ordered the home broken into by a national bullying company named Safeguard Properties (800-852-8306). They (Safeguard employees) destroyed new locks we had just put in and in the process destroyed the entry door. During the first several hours of this issue both Safeguard and Wilshire hid behind a cloak of secrecy, a maze of never-ending phone trees, and no options to speak to a human being without an account number.
I'm going to charge them for the damages, the time I spent chasing this to ground, and I might as well add legal fees, duress, etc. Wish me luck.
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May 21, 2008
Not doing their jobs, no call backs
I was recently relocated from Washington State to Florida, My relocation company will buy the Washington property at fair market value which just so happens to be more then what the original loan was. The relocation company did get an offer from a private party however at closing Wilshire had added an absorbent amount of fees and late payments etc making the closing impossible to happen. The buyers walked. The relocation company is still offering the offered price through short sale but Wilshire will not return calls or take calls in regards to the offer. I have submitted all the papers required for the short sale however Wilshire has tagged my phone number to go to a loan officer's voice mail which never calls me back. I have received several certified letters of foreclosure but Wilshire will not get off their butts to make this short sale happen. Several Wilshire representative have said that the short sale offer was a good one comparatively. So, I wonder am I being scammed in some way so that my house will go into foreclosure and Wilshire will come out on top through Govt help? or what can I do about this? I have been calling Wilshire daily for 5 months and am no further at this point then I was when I started (Interest still growing). My wife wants me to hire a real estate Attorney, but I don't know if or what my case would be. Anybody else have this same experience? Need help soon!!!
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May 18, 2008
taxes
well I had one of those adjustable rate mortages, I was late a few times because wilsire mortage company rolled my taxes in my payment. I sent them a letter to tell them I pay my taxes on my own I was only 5 months from being late on paying the county. I just went though a divorce and money was tight. They charged me 1000.00 extra a month, but could work out a payment plan that took 2 months to approve. so I fell behind and intrest and extra late fees happened . so to this date I am current with them on my mortage but the repayment plan over 36 months would be 125.oo extra per month on top of the 300.o per month new escrow which should be 425.00 each month on my payment. to date I pay 681.00 per month to my taxes. I have sent letters, faxes and e mails to this company and I get no where! I would never want any one to use this company again!
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September 11, 2007
Bogus fees!
We have been charged a bpo fee, which is a brokers opinion fee, that was $100. We were not informed of this charge it was added to our sept 2007 payment without notice. After three disturbing phone calls to wilshire, nothing resolved. Furthermore, they requested copy of paid property taxes. We have faxed this to them five different times. Then we were told we used the wrong fax number to their company. This has been going on for six months. Listen to this people!!! On their letter head of the letter requesting tax payment, is the wrong fax number. This is how they added the bpo fee. Maybe they intend to foreclose on our home? Remember people, our payments are not behind, and all taxes and insurance has been paid in full.
Avoid this company people!
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