Wilshire Credit Corporation
Wilshire Credit Corporation Reviews
|
Cynthia D. Williams
March 13, 2010
Modification Delays
This Company utilized forced insurance on an 87 years of widow on a fixed income and has nearly doubled her monthly payments. They knew she had no other means of support and income; and also knew she could not acquire insurance...not even with Citizen because her 4 point inspection failed. They knew her roof was in need of complete replacement and for months stalled on processing the modification. Now they have sold her to another mortgage company. The stipulation would have been to get her roof fixed, once they modified the loan and then she would acquire insurance and sustain and maintain a lower monthly payment. As is...she still has a payment higher than her Social Security check and has to worry where she will live the remainder of her years. It is really a sad situation!!!
|
|
Link
February 16, 2010
Mortgage lending
Interesting reading all the Wilshire complaints that seem to mirror my own experiences with them.
Complaint #1:Had water damage that was appraised at $12, 000 damage. Our insurance check was issued to us and Wilshire, requiring their sign off. After we sent the check to Wilshire with all the required repair quotes and paperwork it took over 6 months to get the first half and another 18 mon to get the next portion, and would you believe they still have not sent us the last $3000 yet. What makes it worse is every time we talk to someone (after being on hold for over 45 min)they request "one more" quote, then they sit on it until 30 days later then tell us we need a new one becasue it is now 30 days old.
Complaint#2:We got a couple months behind in our payments due to income loss, we called Wilshire and were reassured everything would be fine as long as we filled out their Hardship paperwork. We submitted everything and had been told they would not except any payments until this was resolved. By this time our income loss was resolved and we could resume payments, but they still would not except (we were three months behind). I called weekly, was on hold for 45-90 minutes each time and every week was told there was no news yet. After 90 days they had not addressed our situation and now had to resubmit everything again. This happened a total of 4 times, all the while they still would not accept payments. We finally received a new payment agreement for $4100 per month, our original payment was $1400. We filed an appeal and now just received notice that they sold our mortgage to BAC...the drama continues.
|
|
Nancy Calahan
October 12, 2009
Scammed
My husband fell back on his mortgage due to financial setbacks. We notified wilshire to let them know if we can fill out a hardship form. So they sent us one in 1/07. So in the end of 2/07 I asked them did they look over our hardship form and they said they could not find it so. I said would you please send me another one so they did. I did not receive it until late June. I faxed over it and mailed it with all our personal papers to make a long story short they finally told me and my husband that besides us being behind on our mortgage that it also went from 6.75 Percent to 9.75 Percent. We don't want to lose our home but this is not right. Oh by the way we asked them to refinance us and they said they have nothing to do with that part.
My husbands credit is not good and we are late with our payments but no one will help us in this situation.
|
|
Irma
April 3, 2009
Unauthorized billing
I sent Wilshire Credit Corp Six money orders totaling 1392.69 and I sent it certified mail and USPS verified they received the letter and westernunion verified when it was cashed and whilshire stated today they only received 645.00. I have totally had it with this company I am going to file with the Attorney General and then seek legal counsel. I have all of my receipts and this is a very bad company. If the FTC gets enough complaints from this company the will conduct and investigation. So the more complaints they get from consumers the closer we get to justice. Please everyone who is having a problem with company like myself call the FTC (Federal Trade Commission) enough complaints will warrant an investigation. Their are 72 complaints well we need 72 complaints filed with the FTC and then some. pass the word along.
|
|
dsjeb94
March 13, 2009
hardship program my ass!!!
We had originally had our loan with a different company and they sold our mortgage without permission to Wilshire Credit Corp. Things went fine for about 2 years and then the high interest rate was put upon us as we bought the house in 2005. They increased our payment by several hundred dollars. My wife had to have 6 surgeries on her leg and is now having to file disability and we applied for a hardship loan modification and they told us to hold off sending payments for 2 months until they finalized the deal and they would refinance our escrow payments in with the remodification. They came up with a payment we could afford and we made that payment and they very next month they increased our escrow payments from 139.20 a month to 190.50 per month and used the excuse that it was the two months escrow we didnt pay, cause they told us not to that they would add it in, and was also a "cushion payment of an extra 304.00" just in case so they can make sure we have enough in our account to pay our insurance and taxes. I called the tax assessor and our insurance company and neither had increased in payment . We called for 3 days talking to Wishire and they said we had to pay it regardless. So instead of lowering our payment in they hardship program, they increased it more than it was. I suggest anyone doing business with people to get refinanced out from under them quick or they will nail you for as much money as they can and there is nothing you can do about it.
|
|
Henry
December 10, 2008
Rip off
My situation is a mess courtesy of Wilshire Credit Corp. I have two mortgage companies. In late June 2008, the short sell process was started. In late September, an offer was made on the home. The home was close but not yet in foreclosure. No one was notified of the foreclosure date set for mid-October. All the information needed was faxed over to Wilshire, 3 times with confirmations in hand before the foreclosure date.
Last week the second mortgage company calls me requesting to resend information to complete the short sell for close. This week the second mortgage company sends me information about short sells and the monthly bill. Wilshire did not notify the second mortgage company or me, the home owner, or the Realtor who was handling the entire procedure. We found out because the Realtor called to check the status of the short sale approval.
What makes the situation worse is that Wilshire stands to lose only $200 on the short sell and yet would rather let the home foreclose. This is just bad business.
|
|
Willma
December 6, 2008
Unauthorized charges
Wilshire Credit Corporation did a forced placed hazard insurance on our account. We provided documentation to the lender that we have had insurance since the date of purchase thru the home owners association. Their insurance company said they were charging us 799.94 dollars a year however according to the monthly statements they were charging us 230.89 a month. pulling 27.61 from the escrow account putting the escrow account into the negative 1, 800.00.
I was told from their insurance company that once they verified insurance from the home owners association they would credit our account. The funds were never credited back to our escrow account and as a result of the funds never being credited back to our escrow account, they raised the escrow from 605.00 a year to 805.00 that is a 200.00 dollar increase. The property value has not gone up. In fact from 2006 to 2008 the property value dropped from 113, 000 to 105, 000.
I contacted the county tax assessor and they sent me a copy of the real property valuation and it does not justify the reason for the 200.00 increase for the escrow and as orginally stated on the loan we pay our insurance directly to HOA which also includes the payment for the water, trash and lawn. I sent a certified letter to the Loan Servicing agent asking for an explanation on the lack of funds in my escrow account and a reason for 200.00 increase on my escrow account when the value of the property has not gone up and our hazard insurance is paid thru HOA.
My mortgage payments have never been behind just late and we do owe late charges which is 30.00 after the 10 of every month. Every month I am becoming more and more delinquent with this account. They have added a 445.64 suspense account and 306.00 as other when just last month the other was only 135.73 Wilshire Credit Corporation will not provide me a written statement for the continued increase in the suspense account or other account or what happened to the monthly funds that were to be applied to my escrow account.
When I call they charge me with missing payments but i have money orders for some, express mail signatures on others and withdrawals from my checking account. If they were totally on the up an up I would have written reasons coming from someone but no one wants to provide the reasons for these charges in writing.
|
|
December 4, 2008
Scam
My situation is a mess courtesy of Wilshire Credit Corp. I have two mortgage companies. In late June 2008, the short sell process was started. In late September, an offer was made on the home. The home was close but not yet in foreclosure. No one was notified of the foreclosure date set for mid-October. All the information needed was faxed over to Wilshire, 3 times with confirmations in hand before the foreclosure date.
Last week the second mortgage company calls me requesting to resend information to complete the short sell for close. This week the second mortgage company sends me information about short sells and the monthly bill. Wilshire did not notify the second mortgage company or me, the home owner, or the Realtor who was handling the entire procedure. We found out because the Realtor called to check the status of the short sale approval.
What makes the situation worse is that Wilshire stands to lose only $200 on the short sell and yet would rather let the home foreclose. This is just bad business.
|
|
November 25, 2008
Bad business
My situation is a mess courtesy of Wilshire Credit Corp. I have two mortgage companies. In late June 2008, the short sell process was started. In late September, an offer was made on the home. The home was close but not yet in foreclosure. No one was notified of the foreclosure date set for mid-October. All the information needed was faxed over to Wilshire, 3 times with confirmations in hand before the foreclosure date.
Last week the second mortgage company calls me requesting to resend information to complete the short sell for close. This week the second mortgage company sends me information about short sells and the monthly bill. Wilshire did not notify the second mortgage company or me, the home owner, or the Realtor who was handling the entire procedure. We found out because the Realtor called to check the status of the short sale approval.
What makes the situation worse is that Wilshire stands to lose only $200 on the short sell and yet would rather let the home foreclose. This is just bad business.
|
|
August 31, 2008
Where is the customer service?
Here in Missouri we have experience 5 federally declared disasters. I have called Wilshire trying to make payment arrangements and I keep getting reminded that they are a loan service and not the actual loan holder. I keep getting no where. I finally had to hire an attorney and I still not sure if we will save our home. Wilshire is well trained in being the heartless don't give a crap company. I didn't choose them, they chose me because my mortgage was an ARM mortgage. Way to screw the American dream people. I am not asking for a hand out but apparently they just want to keep harassing me until I do things their way.
|
|
RECENTLY UPDATED REVIEWS
With MONEIORECLAIM.COM, I reclaimed every penny I lost.
LUAN KHUC UNCLAIM ASSETS ON FILE : $2,111,650.00
The company does not honour the warranty claim and makes you pay for device repair even if you are not at fault.
Taxi To Heathrow & Heathrow Taxi Transfers
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|