Whileshire makes more money by not calling you, making you wait so the interest and late payments go up and then they make money re-selling your house to someone else at 50 cents on the dollar give or take to someone else but not to YOU!!! Why not let us keep our home and sell us the home at fair market value under these terrible never before seen problems? They tell you once you get them that they can help but then all of a sudden you owe more than the original note and they will only go down to 8 1/2 % interest.