I have been receiving phone calls from this agencies every day even multiple times per day. All communications with this company have been negative. The first person I spoke with actually yelled at me and was telling me that I would not be able to do ANYTHING with my life unless I paid this debt right then and there. First of all, who is to say what I can and cannot do with my life. Second, why would someone act that way, I don't think that kind of behavior is in their job description. Also during this conversation she refused to let me speak to a supervisor for about 5 minutes while she continued to yell at me after I told her that I would be able to pay off the debt in about 2 months while I had someone else handle my finances as I was going to be leaving for the Army. She persisted to say that I would not be able to join any branch of the armed forces if I do not pay her. How is this the case if I already was signed up and on my way out the door? These people threaten the people they call. Very unprofessional. She finally switched me to a supervisor after all of her yelling and me saying about 25 times in a row to please allow me to speak to a supervisor. This person was a bit more helpful and assured me that she would be investigated for her negative behavior. The supervisor then told me what would happen if I did not pay this debt. I told him that I understood and it would be very much appreciated if they would note on my account that I will be paying this bill in the very near future (I said the same thing as to the woman, it would take about 2 months) The supervisor said okay and that they would not be calling again until that time. Since that day i spoke with the supervisor I get calls twice a day or more from this company, and I mean EVERY SINGLE DAY. Every time I speak with them they are rude and disrespectful and of course the do not read the notations on the account that say not to call me. Also there is a note on the account stating that the number that they have been calling is a phone number that does not belong to me and they should not be calling it. It is a phone number for the address at which I live (which they got in some way unknown to me, probably just by looking up the address) I gave them MY phone number but yet they still harass me on a phone number that does not belong to me, which is very irritating to other occupants of the place that I live. I just spoke with these people again today and every time they call I say the same thing "I was told that on my account it says to not call me everyday, and that I will be paying this debt and it also states not to call this number. I also say that at the moment I am not working and I do not have any income (since I am waiting to leave for the Army) so I cannot do anything at this time even though I would like to. Every single time they ask me to have a family member pay this bill or have a friend pay it. That is very disrespectful. Overall I think every person that works for this company should be investigated and they should have someone listen to the recordings of their phone conversations to see how these people actually talk to the people that they call. Regardless if the company is a debt collection agency or if it is another type of business like a charity there should be no difference in the way people are allowed to talk to the people they call. They should all be acting like respectful, intelligent adults instead of little children that have a temper tantrum because they are not getting what they want, when they want it or like school yard bullies that think that insults, harassment and forcefulness will get them what they want.

Today, I signed on to my on-line bank account to check my balance and discovered a debit to my account of $5, ooo. This debit was made by Windham Professionals out of New Hampshire, MS. It's true, I do have a unpaid tuition in the amount is $508.00 in which I made arrangements on 9/4/09 to pay $50.00 per month until it's paid off. Needless to say, I was completely shocked and rather pissed off to say the least. I immediately called my bank, BofA, to dispute the charges, (which to me, why BofA would pay a $5, 000 electronic charge made by someone completely foriegn to my account is beyond belief) and was informed that based on this debit being an electronic one, would take up to 10 business days to re-capture my money.

My BofA rep. called the bank out of Mass. and got in touch with a person who knew of Windham Professionals, very well, in fact, and was able to give me the phone number and contact information of this company. I called the number and was put in touch with the very person, Jessica Cowley, who's name was on the transaction on my on-line statement. She immediantly transfered me to Mark Mchale, he has apparently worked for this company for 10 years and actually, was very helpful.

It turns out that Jessica Cowley debited the wrong account, not following their company procedures, and credited the wrong account in the amount of $5, 000 taken directly from my account. So, today is 9/9/09 and based on Mark Mchale's promise, I should be receiving a check in the amount of $5, 000 by 10:30am tomorrow via Fed Ex. This has put a huge burden on me as I now have 8 items that were paid by my bank, each one creating a negative balance, all being charged to me at a fee of $35.00 each, not to mention, my house payment is also out for payment and since my bank account is at a negative balance, it will be returned.

My reason for this complaint is to "vent" and to ask why our government would allow such companies to continue doing business under such "unprofessional" practices for people who are trying to make their lives better and therefore, improve our country's economical standing.

What do you think? I would welcome anyones advice and/or opinion on this company and what one might do to take a stance on securing ones privacy and changing the way re-payment unpaid tuition/defaulted are handeled by this company? (I am since paying off the small balance and vowing to "never" deal with such an "unprofessional" company again, in my life.

Regards,

C.F.

While I acknowledge that I do have a defaulted student loan I need to pay off, this company has been less than helpful in getting that accomplished. They're telling me that I can sign up for the William D Ford Loan Consolidation, which is a good and viable program. But the amount that they're telling me I owe is twice what the NSLDS web site puts my outstanding student loans and interest at. It's taken them 3 attempts to get my consolidation packet sent to me, and I've yet to receive it. Honestly, this is getting ridiculous. They make it practically impossible to get out of debt if you don't have access to a large lump sum of cash. If I had access to the money, I wouldn't be in this situation in the first place.

About Windham Professionals Collection Agency - I truly feel sorry for anyone who has to deal with these so called "Professionals" as I did. I never thought this would happen, but, I spoke with Crystal and Mrs. Campbell and they were both so unprofessional. What a waste!

This company employs a very rude lady. I don't know her name but she is an account rep. I called to make payments on a Perkins that went into collections and her attitude was reckless. Not only was she rude but the company had the nerve to charge me a 960 dollar collection fee for a 1700 dollar loan. That is over 50% of the loan not including the interest. Anyway I called to make arrangement a but the lady told me not to waste her time with any arrangement and to pay the balance now. Then when I told her I could not do that she threatened to take me to court. I think that their collection cost is ridiculous and something should be done about that company and that B**ch.