Windham "Professionals"

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Category: Business & Finances

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United States

Windham "Professionals" Reviews

not always annoyed June 3, 2011
Rude Liars
I admit I let my loan go in default, a very idiotic thing for someone who worked in financial aid for 3 years, but I was trying to make it right. I called Adrianne back to set up a payment plan. I was elidgible for a recovery plan that will essentially wipe the default off of my credit within 9 months. At the time I thought the plan was great and asked Adrianne if she had any other advice. She said that she was not supposed to tell me this but by working two jobs I was making my payment that is set by the loan company higher. " Oh really" I said "so when I finish my second job I should limit myself to one job?" "Absolutely" she tells me. I called today to let them know that I will be finished with my second job on Monday and the company informs me that the amount I pay NEVER changes. I point out that this puts me $-200 in the hole (wouldn't be there if I still had my second job) and the SUPERVISOR says to me "you still make more money then me every month." I called her back later because I realize she's done some calculations wrong and she says "I've already been on the phone with you 3 times." Of course I had to point out that I had only spoken with her twice and that I was just calling to correct an error in the calculations she did. After rudely accusing me of interrupting her several times I finely get her to go over the calculations which were wrong on her part! After I asked for her name and if she had an employee number and told her I would be speaking with her supervisor she became a little sweeter but this was brought on by me stating "You really need to work on your customer service." Her reply "You are not a customer you are a barrower." OUCH!
Anyway long story short (LOL) I could've made $2500 in a month this summer and didn't cause I thought my loan would be cheaper. Now the opportunity has passed me by and I am PISSED!

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