After numerous complaints to windstream for constantly loosing DSL service and almost daily visits by their techs I am still experiencing DSL interuptions and speeds down as low as .14 downloads while I am paying $90 per month for 3mbs service. After contacting them tonight, after their tech was here this morning and said everything was ok, about my being knocked off and speed being slow their support tech wanted me to breack down my computer and move it to another phone jack in another part of my home to which I told her no and she replied that I was being uncooperative at which time I asked to speak to a supervisor and she would not allow it and told me they would have a tech out again in the morning. This has been an ongoing problem for almost 3 months now with no answer to my complaints so maybe someone will read this and help me out !