Wink Bingo
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Category: Entertainment
Contact Information
Gibraltar
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Wink Bingo Reviews
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shauna090886
November 28, 2010
MONEY
i have been playing wink bingo for a while now and have enjoyed it untill now when on the 26th november 2010 i deposited 70 pound and won 200 pound which was good and straight away i withdrew this so it would be processed into my bank, on the 27th this money was reversed back into my bingo account and 140 pound was deposited out of my bank account, i found this out on the 28th because the last time i was on the site was the 26th when i had won the money. i spoke to the live help chat to a lady called megan she basically said that it was me because it was done on my account, and that on the 27th the same games were played that i normally play and that no one can access my account other than me. when i was arguing my point that it wasnt me she told me that my account would be closed and the security team would contact me, i asked what would happen about my money i was then told that a decision would be made by the security team. so at the moment im down by 340 pound and my bingo account has now been closed. has this happened to anyone else and what do i do next?
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kellywindsor
January 1, 2010
closef account wont release winnings
hi
i joined wink bingo on the 27th october 2009 and played my free £15 bonus and won nothing. More than two months later a few days ago i deposited £50 into my account and won over £100 and cashed out my winnings. Now wink bingo have disabled my account wont let me withdraw wont let me deposit and have asked for personal documents. They say they cannot verify the ownership of the card! What bollocks! Why didnt they stop me from depositing when i put on £50?? They had over two months to verify my card but they didnt and now when i have tried to withdraw they are being difficult! I was victim of fraud a few years ago when over £1700 of my student and bank loan was ripped out of my account! I will not send my personal and private documents to a bingo site. It does not state anywhere on their site that we have to disclose our personal information to them and i beleive we should have that choice. I have been playing on other online bingo sites for months with the same card and they have not had any problems. I have deposited and withdrawn numerous times without any hassle. I am disgusted with them. I have lost out on £50 and my winnings of £110 and am very depressed. I am student and barely get by and this is very unfair. Posh bingo their sister site has done the same to me too. My account does not even exist on there. Why is it not a risk to them whilst depositing. They gladly let you deposit but when it comes to withdrawing they ask for very private documents. There is no way in the world they are getting any of my personal documents. I have suffered enough in the past.They say they do it to every player but the friend that refered me to the site has never verified anything. He was even shocked! I beleive they have ripped off alot of people and this is probably the only site that has so many complaints. I dont plan on sitting back and letting them take my money. I either want my winnings or what i deposited. Has this happened to anyone??? I will be informing my friends who play on there too as to what a scam this site is. Where wa sthe verification when i joined. my card has been registered to their site for over two months. Why didnt they stop my deposit. They are greedy con artists who dont like newbies withdrawing and like to cause problems as they know not everyone will disclose their personal identity documents.
Please help!
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notgoingquietly
December 10, 2009
Closed my Account
Wink Bingo appear to be closing players accounts without warning & for no reason. They will not enter into any discussion, but if you manage to speak to a human being they tell you its being looked at by "higher management" and they will get back to you - they never do,
This seems to have just started this last month (December 09) and I know Im not the only one its happened to in the last week.
Are they clearing out unprofitable customers ? If so is this "fair" gambling?
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emmaj2
June 29, 2009
they are conning gits
starts off great i got £15 free won a bit so i deposited a fiver it didnt say at the time to have successful withdrawels that i would need £20 in there and to have played it so as i was saying i have toateld £265 in winnings now and will they let me have it NO they say i need to deposit more £15 and play it thought it was fair as i wanted me winnings so trys to deposit and they wouldnt let me said it was a error on banks side but there is nothing wrong with bank as i was saying i read other complaints here and found out they took money and wanted details they shouldnt actually need so my advice to anyone cut ya losses and get away i have now cancelled my card on the website but this is stupid wink bingo is quite a big site and it sponsers tv programs so why cant they be fair and let real people win.
thanks for reading my rabble its a warning from Emma who is very mad
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September 30, 2008
Ripped off
Hi I hope I writing to the right people. I am very upset at the way I've been treated by WINK BINGO. I complained to our Gambling commission and they sent me to you. Anyhow I"ve spent many hundreds of pounds at WINK BINGO. Everything seemed great until after not winning for the 100th time I noticed that I NEVER EVER GOT The Jackpot on a few of their machines. These are written in Flash. I have a postgraduate in Multimedia and know how easy it would be to do that in a FLASH game. Never have a jackpot. I thought surely the money I've played on these machines with a ten pence and twenty pence stake I would have got a jackpot it wasn't even for that much just ten or twenty pounds. So I wrote to them about this and said about having the post grad and so on and how I couldn't understand why I hadn't had a jackpot and how it must be fixed. DID they reply and tell me off for saying such a scandalous thing about their website????NO! They ignored me for ages then they sent me an email saying I couldn't be found on their database!! Then when I kept emailing they said I didn't exist. I tried logging in as they owed me money and I was told I didn't exist. When I tried to set up a new account they said that my card was registered to another player. They said I'd never been with them.
I COULDN'T Believe this I thought that they may give me some free plays, or tell me something like of course you can win the jackpot etc. but surely their behaviour stinks of GUILT!! I have the emails to prove I was a member plus all their others to say I don't exist even though I'd had an email a few days before off them!!!
PLEASE HELP! They must be ripping people off like they did me and it's a fixed fruit machine. It must be or they wouldn't have acted the way they did. I can't think of anyone else to turn to.
SO I ask for your help now.
THANKS
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