The dealer told my brother our 2010 Via was fixed after over 30 days at their Hillsboro shop. It was purchased in March and had some problems. It was taken to the dealer in Portland and the inverter was not fixed then we took it to the Hillsoboro shop and they told my brother it was fixed, but when he arrived nothing had been done to it. Then I came down from Seattle to find that they still had not fixed most of the issues. They kept saying "could not replacate" or "call the manufacturer". Frankly, I think that Winnebago quality has suffered greatly since the economy dumped. The dealer finally fixed most of the issues - the awning was mounted 1" too low at the factory and the tensors were not adjusted properly, the leak at the back of the toilet (fresh water) needed a clamp, the door seal was installed improperly and it tore the outer seal - not fixed totally but the seal is not sticking out now, the TV does not work on satellite - the internal wire is broken and per Olinger needs a factory part (new wire), the inverter still malfunctions and Winnebago says after 5 have been installed that they have not had that problem on other vehicles (Olinger says it is a bad GFI)and the list goes on. Since then I have asked Winnebago to have a new dealer in WA handle the remaining items and to also add the main door handle (crooked), the seals on the slider windows (seaping out), the refrigerator "whine" and the door not closing the same at top and bottom among other things. I am not holding my breath that the vehicle will be ready to go in September for my next trip.