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CarolaT
February 12, 2011
Charged for things I did not order and they won't cancel the suscription
I have tried talking to these people, to no avail. They said i order these magazine and had a 5 yr contract with them. What I remember is being told I won a 1 yr subscription to some magazines, I'm being billed monthly and keep recieving harassing phone calls. I even went as far as letting them know I'm not paying for the magazines they send due to the fact that I find them offensive. Tried changing the magazines, still keep recieving the same ones. I guess my next step is to contact each one and tell them how WRS handles their customers..rude very rude people
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DrJohnOH
September 24, 2009
Tricked into ordering
They have me subscribed to 7 magazines, none of which I would pick up from a newsstand. I have tried to get them send other magazines, but they haven't a list that has any. I already get Business Week, Home Theater, Stereophile, Sound and Vision, and U.S News and World Report from other service as well as Better Homes and Gardens, Readers Digest (large print), Good Housekeeping from another magazine consolodater - United. As well, I have a separate subscription to Cincinnati Magazine and to Readers Digest in the large print edition.
The other magazines I want are Foreign Affairs, Time, Newsweek, PC Magazine (electronic), and Contemporary, These are ones that they told me they had available when the convinced me to try their service. Instead, the sent Motor Trend, 4-Wheel Off Road, Inverview, Car Craft, Mens Journal, Car and Driver, ESPN, Golf Digest, Readers Digest, Spin, and Field and Stream, all magazines that I would never purchase.
How did they get to me? The called and identified me as "the people you get your magazines from." Well, I get my magazines through Readers Service, but I had just been discharged from the hospital after multiple admissions in 2008 and after one-long admission in 2009. I was rather confused with items such as these and thought, on both occasions, that I was talking with the people who sent me the magazines I wanted - Readers Service and NOT United Readers Service. I also didn't exercise the three-day right to cancel, but it was never offered by United Readers Service as well
Proof available as .pdf files.
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