Purchased (2) cell phones from them. had to wait 150 days before sending in current phone bill, upc code, and form that was filled out correctly. They e-mailed me and said it was (2) days early and that i would not get my refund of $40.00 as they promised when i purchased the phones... what a scam company...

Beware!

Boy this company sucks, they make false promises about when you are getting phone... seems like their favorite answer is within 24 hrs it'll be shipped... I waited almost 2 weeks before I got it. Constant calls and asking... I thought is was just me. My friend tried to get a phone from them... It's now been a week and they are still telling her... wait 24 hrs... seems like these guys have a different clock... I don't think they know that there is 24 hrs in a day. Well that's all I have to say.

A year ago I bought a Motorola cell phone through Wirefly.com. I sent the two rebate forms in on time and with the required documentation. On 15 May 06 I got a notice that the wireless bill was 'invalid.' When I called the Rebate Center on 25 May 06 at 1101 to ask what the problem was I was told again, that the bill was 'invalid.' The woman I talked to couldn't say what was wrong with the copy of the current bill directly from Verizon, but since I was such a good customer they would process the rebates right away. Months passed and in September I got another notice saying that the cell bill was invalid because it didn't have the cell number on it but I could send another copy of the cell bill with the cell number within 30 days from the notice. I made another copy of the most current cell bill, making sure the cell number was on it and sent it off.

Now it's the last day of November and I went to cellphonerebates.com to see where the heck my rebates are. I plugged in my Claim ID number and it comes up with no such number. The rebate program through Wirefly is just a scam and judging by the number of complaints against Wirefly on the Internet, Wirefly is deaf and has no interest in their company's reputation.

I was looking for cell phones to buy because my contract was up in a month. I was looking on different website and found wirefly. The site said two Sony Ericsson phones for 69 dollars cant beat that. I went into the site and gave wirefly my address and phone number if I wanted it shipped in 2day it would cost me 15 dollars so I said yes. Well 2days later no phone, so I called wirefly up and asked why I did not receive my phones in the 2days they had promised. Wait you will like this one that wirefly told me they told me that I do not live at the address that I had put down. I have been living at the same address for last 35 years. I asked them were the company was based in the USA and wirefly told me NO!!!. I was surprised that a company not based in the USA told me a citizen of the USA that I did not live at the address that I gave wirefly. Boy that pissed me off the balls of this company has. I found my phones sitting at a UPS station. I call UPS to find out where station was located at and 1 ½ hours later I picked up my phones. I called back wirefly and asked if they would send me the 15 dollars and the said they would but 8months later not a word.

Beware!

I recently purchased 2 phones from wirelfy.com. Apparently, the folks at wirefly.com messed up the shipping. They failed to tell FedEx they were shipping to a business. The phones shipped on a Thursday, and were supposed to arrive in 2 business days. However, problem is, FedEx's 'Home Delivery' service is closed on Mondays. First thing monday morning, both my wife's and my cell numbers get ported to our new phones which are in a box on a truck somewhere in limbo and won't be delivered until Tuesday.

So, on Tuesday, the phones get charged. On Wednesday, they will be ready to use once we arrive home. So, we're both without cell service for 3 days.

A call to Wirefly's customer service yielded the following:

1st attempt: 30 minutes spent online while an agent with a thick accent kept telling me 'the phones were sent 2-day shipping'. She tries to get FedEx on the phone in a 3-way call and unceremoniously disconnects me.

2nd attempt: Conference call succeeds: FedEx will tell driver to show up as early as possible Tuesday, Wirefly says 'have a nice day' and disconnects.

My attempt to squeeze them for $$ back for my inconvenience is failing. I'm probably going to have to cut my losses on 3 days no service, and just recommend that you NEVER order over the phone from these people. Entering the information in yourself online is probably a better bet... but when in doubt, avoid altogether, all online cell phone retailers linked to 'inphonic'.