I bought 2 phones from Wirefly through the internet also. I bought them in July 2005, kept all records, paid bills on time for their 6 month period. Followed all their rules, and sent everything when I was supposed too. They even said I was approved for the rebate after I waited for a few months and e-mailed them again. Guess what, it is now Oct. 2006, I have yet to see the rebate money. What a ripoff! I wish there was someway to get rid of these people, after reading other people letters, I am right there with ya. I'm SCREWED!