I was going to see a toyota, but somehow ended up finding a really nice and cheap luxury car. The sales person told me to put down the deposit because these cars go fast. I asked him if I can get the deposit back if I change my mind. He said ABSOLUTELY. I came back home, checked the CarFax reports and found incomplete information. I called the sales person, he told me that he checked with an offical dealer to see the records, and just told me bunch of service records without showing any written proof. I told him that I wanted to cancel the transaction and get my deposit of 500 back. Then he switched me to another person, who said would extend the warranty for me. I waited for two days and nothing was sent to my email. Then I called the sales guy again and he keeps asking me why I'm not satisfied and REFUSE to refund me my deposit. Every person I know about CT dealers told me that any dealer cannot take my deposit before I register for the car. But Wiz Leasing just did!!!
Honestly, I am not complaining about their cars. They are cheap, that's why I put down my deposit. But the service sucks. If he refused to refund my deposit, I really cannot trust his 60days/3000 miles warranty.