Wizz Air
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Category: Travel
Contact Information
not listed, London, United Kingdom
Phone number: 0904 475 9500
wizzair.com
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Wizz Air Reviews
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Rafal Nawrot
December 21, 2009
lack of information
Hi. Wizzair do not care about costumer service. There is no information about flights canceled due wether condicion. My flights were cancled twice. Secend one after 12 hours i got information thet my flight has been cancled. There is no way to reach call centre, there is no information on webside and call centre staff do not care about costumers. I spend 24h on luton airport and didn't get any help from that company. Pasengers didn't even get food voulchers after 12 hours of wait for cancelation becouse check in wasn't even open. In the future i will never choose Wizzair and do not recoment use that airline to anyone. Thank you.
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October 29, 2009
Very disappointing
On 5th February 2009, due to a very bad weather conditions(heavy snow) in England the flight no 742 Luton - Bucharest was cancelled. I have sent all the relevant papers to wizzair.com(e-mails, post and fax) but not response from them. When I phoned them(4-5 times) I been given different e-mails to send my details but none of them replied to me.
The last conversation with them was today when they told me that they can not tell me what to do and what is more when I asked to speak to a Supervisor I been told that "she does not want to talk to you" ...very rude. The Supervisor name is: ANNA FEKET.
I am very dissapointed and frustaded that I do not know what to do to ge my money back after I paid out of my pocket tickets to get back to Bucharest.
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August 19, 2008
Telephone charges and website transaction information.
I am from the US and use credit cards from US Banks. WizzAir is not able to process transactions from US Banks and makes no mention of this on their website.
After unsuccessfully trying to buy a ticket on their website, the only indicated reason was "transaction denied". So I called WizzAir, the call announcement informed me there would be a charge of $0.65 for each minute and a minimum of 5 minutes. My phone charge was $9.90 for 4 minutes. My normal phone rate is $0.022 per minute.
Calling WizzAir to learn why I could not pay for their ticket cost me near $10.
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