Wolfgang Puck Stand Mixxer does not provide replacements parts for this expensive mixer model CMSD0020. I have e-mailed them twice and tried countless ways to get two parts for my machine. I need the black lever that locks and unlocks the mixer head into the mixing bowl. I also need the dial that controls the on/off/beater speed. In all my attempts I have received no recourse when I called the company parts department they said that I could not get parts for this machine and there was nothing they could do - I would just have to purchase a new one.


I thought that if they sold an item in the USA that they HAD to provide replacement parts. What's up with this? My brother purchased this for me as a gift for quite a lot of money. Although this was a good product - I would advise everybody not to purchase Wolfgang Puck mixers.