Women Within gives a handy return sticker complete with a UPS tracking number. The problem is that they do not scan the package when it is received. Instead, they keep your return on a cart and scan your package when they have the time. As a result, you will not get your credit in a timely manner. Also, that UPS tracking number is Woman Withins tracking number and UPS is unable to trace it. I have not received my credit and it has been weeks since I returned the package. I have called and called and gotten many different answers to my problems. Cannot locate a supervisor--they are alwasy busy. I do not like dealing with this company.