Woodbury Nissan

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Category: Services

Contact Information
Woodbury, New Jersey, United States

woodburynissan.com

Woodbury Nissan Reviews

Leonard July 2, 2009

Awful experience

On 6/22/09, I signed lease paperwork for a new '09 Maxima. Melissa Riley(business manager) and Michael Murray(sales person) told me my car was a high performance car, would need to use a particular highly priced oil when changing the oil(stating I would pay over $135 for an oil change, every 3 months). Therefore, she talked me into adding the $30 gold package warranty(which includes free oil change). The next day I called around and discovered the dealership overestimated the true cost of an oil change. I recently discovered I will have to take one furlough day per month for the next 10 months. On 6/23/09, I called Melissa hoping to remove the gold package warranty; she refused(stating "she didnt twist my arm & to make me add the extra warranty"). I explained my furlough situation; Nissan still refused. I feel if greed wasnt a factor the business manager could have voided the initial contract and allowed me to sign a new one. This dealership is all about money, they treat you like a human being until you sign on the dotted line. Would recommend people to stay away!

Akapel February 19, 2009

Horrible service

The typical 'sleazy car salesman' is true at this dealership. My wife and I went in to finally purchase the SUV we always wanted. We put a LOT of money down for the specific model we wanted. They said no problem the vehicle would be delivered in a few days. A few days later at 10PM (with my baby and wife asleep) they called and said they couldn't get the vehicle, that it was "damaged". I should backtrack a bit, I spoke to another local Nissan dealer and they said there was no way that Woodbury could find that vehicle we wanted because they couldn't find any in the database. So, Woodbury says that they can offer me a stock vehicle in a different color. I know, I'm complaining about the color but when your spending a LOT of money on a car you plan to drive into the dirt you want the right one.

I told them to cancel the deal and refund my money. They said "Ok". Then they called back ten minutes later (remember the sleeping baby, guess they didn't care) and said they may be able to get one but with a different color interior and by the way we had to decide now because their sale ends at midnight.

So, I asked for the owner's name and they gave me a name, too bad it was only a manager (they forget that the internet is so handy that you can Google Woodbury Nissan and find out the manager's names). They lied about something so simple as the owner.

I had a real bad vibe about them. I would definetly not recomend them. Last time I checked when you put a deposit down for a specific model you should get that model.