I purchased a pair of woodland shoes on the 27th of April and the next day it self one of the shoe loop cameout. When i went to the store, I was told that it would take 2 days to get it repaired. When I insisted to get it immediatly, the store manager sent on of his workers to a near by local cobbler to chec if it could be repired. The boy didnt find a cobbler and returned back. I was forced to keep the shoes and collect it the next day. After geting it repaired, i wore the shoes and with in 10 mins, the shoe lace of the other shoe, this time the right leg shoe came off!!!
When went back to the store the second time, the manager said he will have to send the shoe to Delhi to get it repaired and it would take 15 days to get it back!. I had bought a pair of shoes for 2500.00 and dint even use it and not i was without the shoes. I asked him to get it repired in pune it self. he agreed and ask to me collect it the next day. So much inconvenience just for a pair of shoes...Why could the company not give me a replacement?????
I wish a company representative calls me at 9823785253 between 3-6 pm to discuss this inconvenience

Dear Chairman ,
Yesterday i had bought a pair of shoes from your newly opened outlet in Marathalli , Bangalore , The shoes were in good discounted range but to my surprise The soles of the one of the shoes came out and second is ready to come out .i went back to the same showroom that time only (spending on the car petrol again)but your managers were not giving good response .
therefore kindly ask your customer care person to call me or contact me via email for more details .
kindly compensate for the petrol and the shoes .
article no. -SL-300
regards
your lifelong customer
ritu aggarwal
M-9980475905

I bought a woods lans shoes less than a year back.already my sole inner material has came out at places from sides. I paid so much on brand all gone wast.

Woodland has worst of after sales service i brought the shoes from shipra mall ghaziabad. The shoes sole came out in just one month of purchase, when took it to the shop, Mr Hemant Shop Manager was rude and was not acknowledging the fact that it was a manufacturing defect. He said he will apply fevicol and give it back to me, and there is no use in getting back to head office as it is somewhere in dehradun... it was just a matter of rs 2000 but i swear will never go back to this BRAND N WILL ADVISE EVERYBODY NOT TO EVER GO FOR WOODLAND I WANT SOME RESPONSE FROM COMPANY IF THEY FEEL ANYTHING FOR THEIR CUSTOMERS.

I have been using Woodland Shoes of various models since 1997. Last September I bought one Woodland Shoes (Article no. G 54112478, Colour Green, Size 42, Price Rs. 2195.00) from Aero Club, Woodland Store, F-50, City Center, Salt Lake, Phone, 033-23580933, Kolkata on September 16, 2006.

A couple of days back I noticed that the sole of both the pairs have been cracked. I informed the Manager of that store about the matter and I have been told that this is unfortunate, but you have to pay for replacement of the sole. I have to pay Rs. 450 for the same. Anyway, I have given the shoe for resoling (Repair slip no. 20, dated 28-08-07).

It gives me pain to think that I will be affected in this way after buying a shoe from Woodlands.
With best regards

Yours sincerely,
Subha Ray.